maiteE

Problem:
If you've started an automatic translation and an invoice has been generated, but you do not wish to pay for this service and want to prevent further charges while using the translations you've already paid for.
Solution:
Unfortunately, once credits are used for automatic translation, the process cannot be undone or canceled, as we have already paid the translation engine service. If you have an outstanding invoice, it needs to be paid. To avoid future charges and to use translations manually, go to WPML > Settings and select "Translate what I choose" instead of "translate everything automatically". This will give you full control over what is being sent for translation. For more information on pricing and how to estimate credit costs, please refer to our documentation on Automatic Translation Pricing and How Automatic Translation Works. Additionally, you can find out how to get a word count for your site in our documentation here.

If this solution doesn't look relevant to your situation, please open a new support ticket in our support forum.