Problem: The client is experiencing issues where content on their website is being automatically translated despite the 'Translate What You Choose' setting being enabled. This issue was observed on the 'Careers' page where the title changed automatically. Solution: 1. If you're experiencing automatic translations with the 'Translate What You Choose' setting, it might be due to having automatic translation credits or being registered to the Pay-as-you-go option. You can undo the automatic translation and then select 'No- don't translate automatically' to prevent future automatic translations. 2. To ensure WPML does not automatically translate content, access the Advanced Translation Editor, click the gear icon in the top-right corner, and unselect 'Translate all content automatically when the editor opens'. 3. If you prefer not to use WPML's Advanced Translation Editor at all, set your default editor to 'WordPress Editor' as described in our documentation: Using Different Translation Editors for Different Pages.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
Problem: If you're experiencing an issue where WPML displays unwanted ACFields despite the "Translation Option" being set to "Same fields across languages", and you have used a specific theme that might be causing this behavior. Solution: We recommend following these steps to resolve the issue: 1. Navigate to ACF > Field Group > Sync available and sync the two field groups. 2. Edit the two field groups and simply click on save. 3. Update the post and re-translate it. This should ensure that the button "background" value will not appear in the Advanced Translation Editor.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please do not hesitate to open a new support ticket at WPML support forum for further assistance.
