Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: America/Los_Angeles (GMT-07:00)

This topic contains 1 reply, has 0 voices.

Last updated by Bobby 11 hours, 40 minutes ago.

Assisted by: Bobby.

Author Posts
March 10, 2025 at 2:09 pm #16796885

owenB-3

Background of the issue:
I am trying to ensure that customers can order in their local currency. This issue started around 3rd March. Link to a page where the issue can be seen: hidden link

Symptoms:
On the checkout page, the default currency (£GBP) shows instead of the local currency (e.g., $USD). Customers cannot order in USD or EUR since last week.

Questions:
Why is the checkout page currency reverting to the default currency?
How can I ensure that the local currency is displayed on the checkout page?

March 11, 2025 at 8:44 pm #16804097

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Hi there,

Are you still experiencing this issue?

Does the issue happen after I attempt to checkout?

When I visit the page -> add a product -> checkout the checkout remains in USD (I'm located in the US, not sure if there is GEO redirects or if that matters for this shop)

Screenshot 2025-03-11 at 1.41.26 PM.png