Problem: You are working on a site under development and trying to add a string for translation in a child theme custom template using the code:
printf( __( '<a href="%s">Secure your login with Two-Factor Authentication (2FA) and Passkeys</a>', 'buddyboss' ), esc_url( '/account-security/' ) );
However, the string cannot be found for translation. Solution: We recommend checking if the 'Auto register untranslated strings' option is enabled, as it should register new strings by default. Additionally, for custom coding scenarios, you might need to scan the theme or plugin files. You can do this through WPML-> Theme and plugins localization.
The 'Auto register untranslated strings' option registers the untranslated strings while visiting the site and adds them to String Translation. The 'Track where strings appear' feature helps identify the source and location of the strings on the site.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: If you're experiencing issues where old content that no longer appears on your page is still visible in the Advanced Translation Editor after switching from Elementor to Generatepress Blocks, this summary might help. Solution: We recommend switching to the WordPress editor on the affected page and then switching back to the WPML Translation Editor. This action should help in removing the outdated main content from the editor.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.
The client is developing a site using WPML with WP Job Manager and is facing an issue where bookmarks set in one language do not appear when switching to another language.
Solution: We recommend the following steps after ensuring a full site backup:
1) Navigate to
/wp-content/plugins/wp-job-manager-bookmarks
and open
wp-job-manager-bookmarks.php
for editing. 2) Modify the code at line 356 and line 407 to include WPML filters that handle translations of bookmarked posts. This ensures that when a post is bookmarked in one language, it is recognized across all translations.
3) To prevent duplicate bookmark entries appearing for each language on the bookmark page, modify the
directory. Update the loop handling the display of bookmarks to check the language code of the bookmark against the current language and only display bookmarks that match.
Please refer to the following thread for more details.
If this solution does not resolve your issue or seems outdated, please check the related known issues and confirm that you have installed the latest versions of themes and plugins. If the problem persists, we highly recommend opening a new support ticket for further assistance.
Problem: You are developing a site using WPML to translate group types into different languages and want to order the group type list in the drop-down menu alphabetically. However, the drop-down list of group types is not ordered alphabetically, and changes made in one language affect the order in other languages as well. Solution: We have identified that the option to order group types alphabetically in the drop-down menu cannot be translated in WPML and requires custom programming. This is beyond the scope of our support. We recommend contacting one of our certified partners for custom programming assistance. You can find a suitable partner at http://wpml.org/documentation/support/wpml-contractors/. Additionally, consulting the BuddyBoss plugin author might provide further customization options.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at WPML support forum.
Problem: The client installed the new Buddyboss Glue addon and encountered issues with managing translations of profile types. They observed duplicated entries. Solution: 1. Set profile types as not translatable in the new BPML version. Instead, use WPML > String Translation to manage these translations. 2. Delete any duplicated profile type entries.
For further details on managing translations, visit the WPML documentation: Translating Your Contents.
If this solution does not resolve your issue or seems outdated, we recommend opening a new support ticket. Also, check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum: WPML Support Forum.
