ericH-23

Problem:
The client is developing a site and wants to set up automatic translation for WooCommerce elements such as orders, refunds, posts, and subscriptions. They also want to ensure that all frontend elements, including multilingual emails, are translated correctly.
Solution:
We recommended checking our WooCommerce Multilingual & Multicurrency guide for general setup and specifically our guide on how to translate WooCommerce emails for email translations. For subscription products, we provided a guide to ensure correct translation setup: Translating WooCommerce Subscriptions. We clarified that actual subscriptions should not be translated as the client will only have one subscription regardless of the language.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If this does not resolve your issue, please open a new support ticket.

Problem:
You are working on a site under development and trying to add a string for translation in a child theme custom template using the code:

printf( __( '<a href="%s">Secure your login with Two-Factor Authentication (2FA) and Passkeys</a>', 'buddyboss' ), esc_url( '/account-security/' ) );

However, the string cannot be found for translation.
Solution:
We recommend checking if the 'Auto register untranslated strings' option is enabled, as it should register new strings by default. Additionally, for custom coding scenarios, you might need to scan the theme or plugin files. You can do this through WPML-> Theme and plugins localization.

The 'Auto register untranslated strings' option registers the untranslated strings while visiting the site and adds them to String Translation. The 'Track where strings appear' feature helps identify the source and location of the strings on the site.

If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.