Jose Bautista

Problem:
The client was having trouble displaying certain sections of their site after translation, which is built with WP Bakery and uses the GARDIS theme.

Solution:
1. We updated the translated testimonial posts on the home page, which resolved the display issue. We asked the client to check if the translated home page works correctly.

2. For the About page, we registered two unregistered modules by adding custom XML code in WPML-> Settings-> Custom XML tab:

<wpml-config><br />  <shortcodes><br />    <shortcode><br />      <tag>trx_sc_title</tag><br />      <attributes><br />        <attribute>title</attribute><br />        <attribute>subtitle</attribute><br />        <attribute>description</attribute><br />        <attribute>link_text</attribute><br />        <attribute>link</attribute><br />      </attributes><br />    </shortcode><br />    <shortcode><br />      <tag>trx_sc_button</tag><br />      <attributes><br />        <attribute>title</attribute><br />        <attribute>subtitle</attribute><br />        <attribute>link</attribute><br />      </attributes><br />    </shortcode><br />  </shortcodes><br /></wpml-config>

After adding the code, we updated the page in the default language and its translation. We asked the client to verify if it's translated correctly.

3. We provided additional tips for the translation process:
- The contact form needs to be translated, and we provided a guide for assistance: Using Contact Form 7 with WPML.
- In Services posts, the icon is not automatically copied to the translated post, so it needs to be selected manually.
- Theme options inside the page's edit screen are not copied to the translated pages, so they also need to be selected manually.

If this solution doesn't look relevant, please open a new support ticket.