Проблема: Клиент установил плагины WPML и активировал автоматический перевод, но перевод не работает уже два дня. Решение: Если вы столкнулись с аналогичной проблемой, мы рекомендуем проверить, добавили ли вы кредиты на ваш сайт или активировали опцию Pay-as-you-go. Для добавления кредитов можно воспользоваться следующей инструкцией: как назначить кредиты. Дополнительную информацию о ценах и опции Pay-as-you-go можно найти здесь: Pay-as-you-go. Также полезно просмотреть видео из документации: видео из документации. Если данное решение не актуально или не помогло, рекомендуем открыть новый тикет поддержки. Мы также настоятельно рекомендуем проверить известные проблемы, убедиться в актуальности версии исправления и подтвердить, что у вас установлены последние версии тем и плагинов.
Problem: The client is experiencing issues with importing product attributes in multiple languages using WP All Import. While test imports work fine, during real imports with many attributes, only some attributes are correctly transferred to the translated product. The client has tried synchronizing attributes, deleting products, and re-importing, but the issue persists. Solution: We identified that the problem arises because the attribute names in the original and translated imports are the same. According to our WP All Import guide, attribute names must differ between the original and translated versions during the import process. We recommend renaming the translated attribute names before import and, if necessary, renaming them back after the import is complete. For detailed steps and more information, please refer to our guide on importing multilingual terms with WP All Import and WPML: Importing Multiple Languages with WP All Import and WPML.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, please feel free to open a new support ticket for further assistance at WPML Support Forum.
Problem:
The customer encountered a problem after importing products with translations. The attributes were imported for the primary language, but were not specified for the other translations/languages. Attributes were not displayed in product translations until the product (translation) was saved manually. Additionally, there was no option to switch between languages on the attribute editing page.
Solution:
1. Attributes are not translatable by default. To translate them, you must go to "WooCommerce > WooCommerce Multilingual > Attributes".
2. Attribute terms are translatable.
In the secondary language import file, you must use the untranslated attribute name. For attribute terms, you must use the translated name in your import file.
If you imported the secondary language without attributes, you will need to manually save your translations so that WPML can sync the products and their variations.
Remember that the column must have the name of the untranslated attribute, but for each variation you must use the name of the translated term.
If the solution provided is not relevant to your case, because it may be outdated or not applicable to your situation, we suggest opening a new support ticket. We strongly recommend that you review known issues at https://wpml.org/known-issues/, check the version of the permanent solution and confirm that you have installed the latest versions of themes and plugins. If you need more help, do not hesitate to contact us in our support forum: https://wpml.org/forums/forum/english-support/.
