Problem: You are managing and monitoring translation jobs in WPML and encounter several issues: some jobs show TP ID as 0, others have valid TP IDs but the batch URL shows NaN, and all such entries remain stuck 'In Progress'. Solution: 1. We have escalated the issue to our translation proxy team for further investigation. This process might take a day or two. 2. To attempt a fix on your own, navigate to WPML -> Support -> Troubleshooting. Here, locate the 'Fix WPML Translation Jobs "tp_id" field. Enter the IDs of the problematic jobs in the format "25941, 25942, 25943, ..." and then click the button to apply the fix. If this does not resolve the issue, we recommend sharing your site credentials with us for deeper investigation.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
Problem: You are working on a site under development and managing translation jobs using WPML and Crowdin. You encountered an issue while sending jobs to the service. Solution: If you're experiencing this issue, we recommend you navigate to WPML -> Translation Management -> Translation jobs tab to check the status of the translation jobs. If this does not resolve your issue or if the jobs are canceled and you need further actions, please visit our support forum. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the solution provided here is outdated or not applicable to your case, please open a new support ticket.
Problem: Der Kunde versuchte, einen Fehler im Zusammenhang mit der ICanLocalize-Migration in WPML zu beheben. Es wurde eine Fehlermeldung angezeigt, dass WPML die Verbindung zu ICanLocalize aktualisieren muss, dies jedoch nicht abschließen konnte. Der Kunde wollte ICanLocalize entfernen, da es nicht verwendet wird. Lösung: 1) Öffnen Sie die WPML-Troubleshooting-Seite unter WPML > Support > Troubleshooting. 2) Führen Sie nach einem Backup die Option "Reset professional translation state" durch, indem Sie die entsprechende Checkbox markieren und den Button betätigen.
Sollte diese Lösung veraltet sein oder nicht auf Ihr Problem zutreffen, empfehlen wir Ihnen, ein neues Support-Ticket zu eröffnen. Wir empfehlen Ihnen auch, die Seite mit bekannten Problemen (https://wpml.org/known-issues/) zu überprüfen, die Version der dauerhaften Lösung zu verifizieren und zu bestätigen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben. Für weitere Unterstützung besuchen Sie bitte unser Support-Forum unter https://wpml.org/de/forums/forum/deutsch/.
