[Gelöst] Make gift card templates choosable / translatable

Hello Youie,
Thanks for contacting WPML Support.

We have been experiencing a high volume of tickets for the past couple of days which causes the delay in responding. Sorry for any inconvenience you had in the meantime.

I understand the issue you're having. While checking the WPML Debug Information, I noticed that you're currently using the PW WooCommerce Gift Card plugin. For your information, this plugin is not listed in our compatible plugin directory. You can check by going to this link: https://wpml.org/plugin/

However, It seems likely that the field for selecting the gift card template is configured to "Copy" in WPML Settings. As a result, the template chosen for the default product is copied to the Translated product.

Since the site information isn't fully showing in the WPML Debug Info, it's difficult to determine the exact name of the field. However, if you can identify the field name by inspecting it with the Browser developer tool, you might try the following steps to see if they assist in resolving the issue:

- Navigate to WPML > Settings and scroll down to the "Custom Field Translation" section.
- Click on the "Show System Fields" button.
- Look for the name of the field you identified.
- If you find that field in the results, change its translation preference to 'Translate' and then test to see if the issue is resolved.

Please let me know if that helps or if you need further assistance in this matter. I will be happy to help.

Best regards,
Prosenjit

Hello Uwe,
Thank you for patiently trying out the suggestions.

After changing the translation settings of the fields to "Translate", did you attempt to resend the default product for translation again? If the problem continues despite the updated translation settings, this may indicate a compatibility problem, requiring further examination in our Sandbox environment.

Please try to recreate the issue in our sandbox environment. The Autologin URL to our sandbox is given below.

- versteckter Link

The WPML and the required plugins are installed there. Please install the Gift card plugin that you're using, make the same settings as your site on the sandbox, and then try to recreate the issue.

If you've managed to replicate the issue, could you please share the steps you took? I'll follow them to better understand the problem and do my best to help resolve it.

Looking forward to your response and I'm always here to help.

Best regards,
Prosenjit

Hello Uwe,
Thank you for recreating the issue in the Sandbox.

Upon review, I discovered that each Email Design is assigned an ID. However, despite properly setting up the translation preferences for these IDs, it remains impossible to translate them from any interface.

However, given that this plugin is not officially recognized as compatible, there are concerns regarding its compatibility. I have brought this issue to the attention of our compatibility team for a more thorough examination. Rest assured, I will inform you as soon as I have more update on this.

Thank you for your patience andd kind cooperation in this matter.

Best regards,
Prosenjit

Hello Uwe,
I hope you're doing well.

Our compatibility team has investigated and found a resolution for the problem. I have conducted tests in the Sandbox environment and can verify that the Gift Card template now appears correctly in each language.

Please try the following and let me know if you're getting the expected result or not.

- Please add the following code to the theme's functions.php file. It will enable the numbers to appear in the Advanced Translation Editor.

add_filter( 'wpml_tm_job_field_is_translatable', '__return_true' );

- Once added, go to "WPML > Settings > Custom Field Translation" and set "_pwgc_show_email_preview" custom field as 'Don't translate' and Set "_pwgc_email_design_ids" as 'Translate'. [Click on the "Show System Field" link to see those fields]

- Make a small change in the default product and save your changes. Then, proceed to retranslate the product. During this process, in the Translation editor, you will be able to see the template ID selected for the default product. As a translation of the ID value, add the template ID you want to use for the translated product, corresponding to the selected checkbox. For instance, if the "Standard" Email template was chosen for the default products, positioned first, its ID would be '0'. To assign the "Standard EN" template to the translated product, positioned seventh, use the ID '6'. When accessing "Email Designer" via 'Pimwick Plugins', the arrangement of Email templates reflects their respective IDs.

- Once the translation is completed, open .../wp-content/plugins/pw-gift-cards/includes/class-wc-product-pw-gift-card.php file and Look for line 172.

Change it from:

$original_product_id = icl_object_id( $this->get_id(), 'product', TRUE, $default_language );

To:

$original_product_id = apply_filters( 'wpml_object_id', $this->get_id(), 'product');

As you can see, there is not a simple workaround and the author already has some old integration code.

Since the solution worked in our sandbox, our compatibility team will reach out to the plugin author to take the next steps.

Please let me know the results. If you need further assistance or clarification in any particular steps, please feel free to let me know. I will be happy to help.

Best Regards,
Prosenjit