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Etichettato: 

Questo ticket contiene 3 risposte, ha 2 voci.

Ultimo aggiornamento da Noman 1 anno, 7 mesi fa.

Assistito da: Noman.

Autore Messaggi
Settembre 21, 2022 a 11:05 am #12094295

giuseppeP-25

I am trying to update wplm on a website where there is not yes wordpress 6.0
But I get undefined error
What should I do?

Settembre 21, 2022 a 11:35 am #12094483

giuseppeP-25

hello I still need help thank you

Settembre 21, 2022 a 3:51 pm #12097079

Noman
Supporter

Lingue: Inglese (English )

Fuso orario: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting WPML Support. Could you please follow the below steps and see if this resolves your issue:

1. Please take a backup of your site first for security reasons.

2. I have noticed that your website’s WP Memory Limit is 40MB. The WP memory limit needs to be increased, it's different from PHP memory. PHP memory is fine but WordPress uses 40Mb as default in your site. Minimum requirements for WPML are 128Mb: https://wpml.org/home/minimum-requirements/

Please add this to the top of wp-config.php to increase WP memory:

/* WP Memory Limit */
define('WP_MEMORY_LIMIT', '256M');

3. Please Upgrade the PHP version to 7.4 or above, as this is required by WordPress: https://wordpress.org/about/requirements/

4. You can update WPML plugins from Plugins >> Add New page, click the Commercial tab, and then click the “Check for updates” button. Here is the screenshot for more details:
https://wpml.org/wp-content/uploads/2022/04/wpml-force-plugin-update-1.png

5. If still an issue persists, please manually update WPML plugins to the latest version using FTP or cPanel and see if this resolves your issue.

To do a manual update please follow these steps:

- Deactivate the existing WPML plugin and add-ons.

- Delete the plugin files – this does not delete your translations. You will simply delete the plugin files from your "wp-content/plugins" folder, NOT the database records.

- Download the updated plugins from our servers (https://wpml.org/account/downloads/) and upload them to the plugin directory.

- Activate the WPML plugin and add-ons.

Here is a doc for more details: https://wpml.org/faq/updating-wpml-manually/

Please let me know if this resolves your issue or if you need further assistance with this issue.

Thank you

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.