Problem: You are experiencing a PHP Fatal Error indicating that the class 'WPML_Cache_Directory' does not exist. This issue was discovered by your host, DreamHost, while troubleshooting performance issues on your site running PHP 8.4.14. Solution: We recommend downloading a fresh copy of WPML from https://wpml.org/account/downloads/ and reinstalling the plugins. Your WPML settings and translations will remain safe as they are stored in the database. After reinstalling, if the issue persists, please provide more details about the exact scenario in which the error occurs, including the steps you take. Additionally, test with only the WPML plugins enabled by temporarily disabling other plugins to rule out possible conflicts. Always ensure you create a full backup of your database before making any changes.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please open a new support ticket at WPML support forum for further assistance.
