Problem: The client was experiencing layout inconsistencies across different language versions of their site. Specifically, the language and currency pickers differed, the margin under the breadcrumb was larger, and the search element had a border on the Dutch version of the page, which did not match the English version. Solution: We identified that the issue was due to different page padding settings for each language within the Avada theme options. To resolve this, we instructed the client to: 1. Go to the Avada > Options > Layout settings. 2. Use the language switcher at the top bar to select 'All languages'. 3. Save the changes to synchronize the settings across all languages, with English as the default. We also provided a link to our documentation for further guidance: Using WPML with the Avada Theme.
Please note that the solution provided might be irrelevant if it's outdated or not applicable to your case. If the issue persists, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If necessary, please open a new support ticket in our forum: WPML support forum.
Problem: The client is experiencing an issue where custom colors added in the 'Global Layout' for the 'Global Footer' in one language are not appearing when editing the 'Global Footer' in another language. The client is concerned that custom colors might be language-specific, requiring separate maintenance for each language.
Solution: We recommend checking the documentation on Using WPML with the Avada Theme to ensure that the theme options are set correctly for all languages.
If the solution provided here is not relevant to your case, either because it's outdated or not applicable, we encourage you to open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please contact us in the WPML support forum.
