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Problem:
You are noticing an issue on your site related to WPML.
Solution:
We recommend providing temporary access (wp-admin and FTP) to your site, ideally to a test site where the problem can be replicated. This will allow us to assist you more effectively. Before proceeding, please ensure you back up your database. Additionally, let us know if we can install the Adminer plugin to check the WPML database tables.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.