The client installed the SDL translation service and noticed that when submitting three languages, they appeared as three separate projects in SDL, one for each language.
Solution:
We explained that this is the expected behavior. The integration with SDL is designed to create a separate project for each target language. This is a standard part of the SDL translation workflow. If the client needs more technical details or specific assistance, we recommend contacting SDL support directly.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
Problem: The client is trying to import XLIFF files to their WordPress site, but some sections of the language pages are still displaying in English, despite being translated. Solution: If you're experiencing issues with parts of your language pages showing in English after importing XLIFF files, we recommend the following steps: 1. Send the affected page to translation. 2. Export the XLIFF file for that page. 3. Compare the original XLIFF file with the translated one. 4. Ensure that the
extradata
, including both
resname
and
package id
, are identical in both the exported and translated XLIFF files. For example:
5. Make any necessary changes to the translated XLIFF file, not the exported one. 6. Attempt to re-import the XLIFF file. If this solution does not seem relevant to your issue, please open a new support ticket with us.
