Problem: You want to translate a page from German to French, but when you try to add a translation, the translation editor does not open, and instead, the general WP editor is displayed. Solution: To activate the translation editor, follow these steps: 1. Edit any content (post, page, etc.) in the original language. 2. Go to the right column -> Language block -> Select the 'Translation Editor' option. 3. In the pop-up window, select the desired scope of the change. 4. Save the changes.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we recommend opening a new support ticket. Additionally, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at https://wpml.org/forums/forum/english-support/.
Problem: The client is unable to translate DIVI Body Templates into French because the text does not appear in the Advanced Translation Editor (ATE). Additionally, when trying to manually translate by switching languages, the DIVI Builder hangs in the backend.
Solution: 1. We recommend checking if there are any widgets or page-builder modules that need to be recognized by WPML. You can follow these guides to register the necessary elements:
3. If the DIVI Builder is hanging after switching languages, we advise you to test with only WPML and the DIVI Builder activated to identify any potential conflicts. Ensure you take a full backup of your site and database before proceeding with this step.
