Problem: After updating WPML, you can't use the translation dashboard due to PTC activation and WPML requesting context settings. Attempts to save context settings show as saved but without actual changes. Additionally, you encounter an 'ApiAuthenticationError::InvalidSignature' and error 403 when making requests to specific WPML API URLs. You also face issues disabling PTC and have tried unregistering and re-registering the site multiple times without success. Solution: The issue stems from the site key being incorrect because the website URL is registered under a different active WPML user. To resolve this, the site needs to be unregistered from the other user's account before you can register it under yours. If the other user is part of your organization, coordinate with them to manage the registration. The username associated with the other account is 'riina'. If you're unsure who this might be or need further assistance, we recommend contacting us directly through our contact form.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
