Problem: You are trying to translate an article using WPML, but after translation, the featured image is not visible. Solution: We recommend navigating to the primary language page of the article and clicking the update button. After updating, retranslate the page to the desired language and check if the Featured Image appears.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
Problem: The client wants to copy and paste an entire document translated outside of WPML into a translated page on their website, rather than replacing text sentence by sentence. Solution: If the page was created using a page builder like Elementor, each piece of content is in a separate text block, making it impossible to paste large amounts of translated content directly. This method only works for pages without special formatting, such as a 'terms and conditions' page. In such cases, you can duplicate the page from the default language to another language using the WordPress editor, allowing you to paste the entire translated document. For more details on using different translation editors for different pages, please visit this documentation.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please contact us through the WPML support forum.
Problem: The client is developing a website and needs to understand the cost and reliability of machine translation for 24 pages and how to handle the translation of about 100 redirect links to the homepage. Solution: To calculate the cost of machine translation: 1. Go to WPML > Translation Management. 2. Select the pages you want to translate. 3. Look at the word count estimate. 4. Visit this page to adjust the number of words and language for a price estimate.
If you find this solution outdated or not applicable to your case, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum.
