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"This site has moved to a new location" message after migrating your website

Resolved

Reported for: WPML Multilingual CMS 4.6.6

Resolved in: WPML 4.6.7

Topic Tags: ATE

Overview of the issue

As explained in our documentation, the Advanced Translation Editor (ATE) detects your website URL, it allows us to assign translation credits, create different glossaries… and other functionalities.
However, when you migrate your website, you may see a “This site has moved to a new location” warning that can’t be removed.

Note: Please, consider this other similar scenario.

Workaround

Please open a ticket/chat in our support, one of our specialists will help you solve the problem.

2 Responses to “"This site has moved to a new location" message after migrating your website”

  1. Hi!

    I migrated my site from alcesumbra.se to alcesumbra.com. I have been reassigning my WPML account to the new alcesumbra.com domain but i cant get the translation to work properly. It seems that the translations is being made and i can see them in the translation queue. The problem appears when i want to review the translations in the ATE. If i press “review” on a translated page in the translation queue, i get sent to e.ate.wpml.org but the site is just loading forever. I ticked all the translations and chose “apply translation reviews” under bulk actions. The pages then got published and everything seemed fine, i didnt have the possibility to review the translations though.

    If i now go to alcesumbra.com/sv/ and want to edit the translation. I can choose “Edit Translation” in the admin bar when i am on that specifik page. I then get redirected to e.ate.wpml.org and the site loads just fine. I can edit the translations and when i am happy i press “Complete”. Now i get a message “We’re sorry, but something went wrong. If you are the application owner check the logs for more information.”.

    If i check the logs under WPML -> Support -> Advanced Translation Editor -> Error logs i see 4 old logs from 20th of september (when i migrated the site) but no log event with a timestamp corresponding to the time i got the error. The site don´t get updated with the edited translation either. I have tested this on the homepage and “About us”.

    Can you please help me where to start troubleshooting this? I think something from the migration may be the problem but i can’t spot it myself.

    Reply