Problem: The client is trying to use one menu for all languages on their site using WPML, but the main documentation method is not working. They are only translating one page into 40 different languages and want the same main English navigation buttons for all languages. Solution: 1. We suggested checking if all content linked by the menu is translated, as WPML should automatically handle menu translations once the linked content is translated. More details can be found here: Translating Menus Documentation. 2. If the automatic translation is not suitable, we provided a custom code snippet to force the use of the English menu across all languages. Add the following code to the site's functions.php file:
Replace 'Main Menu' with the actual menu name and ensure the theme location matches your theme’s menu location. 3. An alternative is to hardcode the menu in the header.php file, but this method lacks support for WordPress menu management features.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML Support Forum.
Problem: The client is experiencing issues with their multilingual website where the WordPress admin interface changes to the language of the first front-end visitor, affecting the language of emails sent, which do not match the user's preferred language. All Theme-Options strings are registered under the domain admin_texts_jws_option, and translating a string causes the admin UI to switch languages and remain in that language. Solution: To address the issue of the admin interface changing languages and affecting email language settings, follow these steps: 1. Ensure you have a full backup of your website. 2. Navigate to Plugins > Plugin File Editor and select the "LoveDate Core" plugin. 3. Open the file "redux-core/inc/classes/class-redux-options-constructor.php". 4. Locate the following code:
public function __construct( $parent ) {<br /> parent::__construct( $parent );<br /> add_action( 'admin_init', array( this, 'register' ) );<br />}
5. Replace it with:
public function __construct( $parent ) {<br /> parent::__construct( $parent );<br /> add_action( 'current_screen', array( this, 'register' ) );<br />}
6. Save the changes. This modification should prevent the admin interface from switching languages based on the front-end visitor's language, thereby ensuring emails are sent in the correct language. Note that this solution involves custom code modification, which is not officially covered by WPML support.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problema: Quando si passa il cursore sulle bandiere della lingua, appare del codice HTML che non dovrebbe esserci. Soluzione: Se stai riscontrando questo problema, ti consigliamo di provare ad attivare un tema di default per verificare se il problema persiste. Questo passaggio può aiutare a determinare se il problema è effettivamente legato al tema o se è necessario indagare ulteriormente.
Se la soluzione proposta risulta essere irrilevante, perché potrebbe essere datata o non applicabile al tuo caso, ti suggeriamo di aprire un nuovo ticket di supporto. Ti consigliamo vivamente di controllare gli argomenti noti correlati, verificare la versione della correzione permanente e confermare che hai installato le versioni più recenti dei temi e dei plugin.
Problema: Stai cercando di utilizzare la modalità 'Horizontal List' nel widget delle lingue di WPML, ma non funziona come previsto e mostra le bandierine solo in modalità 'Vertical'. Soluzione: Il problema potrebbe essere causato dal CSS del tuo tema che impedisce la corretta visualizzazione del widget in modalità orizzontale. Ti consigliamo di provare ad applicare del CSS custom per forzare la visualizzazione corretta.
Se questa soluzione non risolve il problema o se le informazioni sono diventate irrilevanti, ti invitiamo a visitare la pagina dei problemi noti per verificare se esiste una soluzione permanente per la tua versione del plugin. Assicurati anche di avere installato le ultime versioni dei temi e dei plugin. Se il problema persiste, ti consigliamo di aprire un nuovo ticket di supporto.
Problem: You are experiencing 404 errors on all links in translations using the WYSIWYG Classic editor or Gutenberg. This issue does not appear on your staging website. Solution: Ensure that the option 'Translate Link Targets' under WPML > Settings is enabled, as this resolved the issue on our test site. If this does not resolve your issue, check if the custom post type (CPT) archive and the taxonomy base are using the same slug 'recettes'. This is not recommended as it can cause conflicts in rewrite rules and lead to unexpected behaviors. Using different slugs for the CPT archive and taxonomy base may resolve the issue.
If these steps do not resolve your issue, or if the solution seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
Problem: You are experiencing issues with images not displaying correctly when switching languages on your custom developed templates in you custom child theme based on Avada, and the category archive pages are custom PHP templates in your child theme.
Solution: We recommend using WPML's filters and action hooks to ensure proper multilingual support for your custom templates. You can find detailed documentation and resources on how to implement these in your WordPress theme or plugin here:
If you require further customization, consider hiring a professional from WPML Contractors.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML Support Forum.
Problem: The client was facing an issue where the text in the first level of a two-level list was not appearing translated on the front-end in WPML, despite being translated in the WPML translation editor. The issue was temporarily resolved by adding a colon at the end of the first level, but this was not a satisfactory solution. Solution: We discovered that the problem was related to incorrect HTML structure within the list. To resolve this, we recommend: 1. Switch to the code editor in your WordPress editor. 2. Copy the entire HTML structure of the problematic list. 3. Use ChatGPT or a similar tool to check and correct the HTML structure. 4. Replace the corrected HTML and save the changes. This approach should ensure that the translations display correctly without needing to add unnecessary punctuation.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, you can open a new support ticket for further assistance at WPML support forum.
Problem: The client is experiencing issues with endpoint translations in WooCommerce Multilingual due to a mismatch in function signatures between WCML_Endpoints and WPML_Endpoints_Support. The example provided on the WPML documentation page uses a different method signature, causing incorrect language switching and missing translations. Solution: We recommend modifying the endpoint creation as follows to resolve the issue:
Additionally, ensure that you have updated to WooCommerce Multilingual & Multi-Currency 5.5.0 or later, which addresses this issue. You can update the plugin via Plugins > Add new on the "Commercial" tab by clicking on "Check for WPML Updates". Alternatively, you can download the latest version from your WPML account downloads page.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket.
