Problem: The client is experiencing an issue where the currency switcher does not affect the currencies displayed in sidebar widgets on the homepage, despite working correctly on product and category pages. Solution: We recommend deleting the
object-cache
and
advanced-cache
files from the wp-content folder on your staging site. This approach resolved a similar issue on our local test site, suggesting that cached data might be preventing the currency switcher from updating the sidebar widgets correctly.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, please feel free to open a new support ticket with us for further assistance at WPML support forum.
Problem: You are experiencing an issue where product options added by 'Bopo - WooCommerce Product Bundle Builder Premium' plugin, from the Arabic single product page do not appear on the checkout page when using WooCommerce Multilingual & Multicurrency with the WPML plugin.
Solution: We have identified that the plugin 'Bopo - WooCommerce Product Bundle Builder Premium' and the theme 'Enzy' are not compatible with WPML. Unfortunately, none of the plugins from VillaTheme are currently compatible with WPML. We recommend contacting the plugin and theme authors and asking them to join the WPML’s Go Global program to ensure compatibility. You can find more information about this program and encourage your theme/plugin provider to participate here: Go Global program.
If this solution does not apply to your case, or if it seems outdated, please open a new support ticket. We also highly recommend checking related known issues at known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can contact us directly through our support forum.
Problem: You need to export WooCommerce products as a CSV file with both English and Arabic details of each product in a single row. The default and other plugins' export options separate the languages into different rows. Solution: Unfortunately, achieving this directly with WPML or standard plugins is not possible as it requires a custom solution. We recommend contacting one of our certified partners who can provide the necessary custom assistance for your project. You can find a suitable contractor through our contractors page. Before proceeding, please also review what type of work you can expect from our contractors at this link.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at our support forum.
