Problem: The client is experiencing issues with their multilingual WordPress site using WPML, where the secondary domain (English version) displays an outdated version of the primary domain (Spanish version) and does not switch languages correctly. Additionally, the WordPress memory limit settings are not reflecting the intended increase. Solution: 1. For the domain issues, we recommend contacting your hosting/domain provider to ensure the domains are set up correctly as per our guide on using different domains per language. You can find the guide here: https://wpml.org/documentation/getting-started-guide/language-setup/language-url-options/how-to-use-wpml-with-different-domains-per-language/. 2. Confirm that all WPML plugins are updated to the latest version through Plugins -> Add new -> Commercial tab. 3. Regarding the memory limit, ensure that the 'Maximum memory limit' is set higher than the 'WordPress memory limit' to avoid any conflicts or limitations that could affect site performance.
If these steps do not resolve your issues or if the information provided here becomes outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket or visit our support forum at https://wpml.org/forums/forum/english-support/.
Problem: You are experiencing issues with language switchers on your site. The PC header switcher does not allow switching back to Spanish, the mobile header switcher opens the flag's image instead of switching languages, and the footer switcher does not work correctly on tablets and phones. Solution: For the PC header switcher issue, we recommend adding the following custom CSS to resolve the overlapping issue caused by the "reservation" button container:
You can add this CSS via WP > Appearance > Customize > Additional CSS. For the tablet and phone switchers, please confirm the browser you are using as it appears to function correctly in Safari on iOS devices.
If this solution does not resolve your issues or seems outdated, or if it does not apply to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
