Problem: The client is using WPML to manage language mutations on multiple domains and wants to switch from using multiple domains to a single domain with language directories. The main concerns are related to SEO authority, functionality, speed, and adjustability. Solution: We recommend updating the main domain in WordPress to use the .com domain. Once this is done, you can change the default language in WPML under WPML → Languages and set Czech (CZ) as a secondary language. It's important to consider that this change might require additional SEO adjustments, such as setting up redirects, to prevent any negative impact on your current search rankings.
If this solution seems outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: If you're experiencing issues with translating Elementor Pro Animated Headline Widgets using WPML, where the rotating animated headline on translated pages displays all words at once instead of separately, follow these steps. Solution: First, try adjusting the settings in our Advanced Translation Editor (ATE). Here’s how: 1. Edit the translation in our editor. 2. Click on the Settings icon in the top right corner. 3. Deactivate the option 'I prefer big segments' and complete the translation. If the problem persists, make a small edit to the original page in Elementor by adding a space after one of the rotating texts from the animated widget. This will prompt a retranslation of those smaller segments, open the translation and complete it.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at WPML support forum.
Problem: The client was experiencing issues with setting up secondary domains for translations using WPML. They wanted to set up damwebdesign.at for German and dam-webdesign.com for English, with both pointing to the main site damwebdesign.cz. Additionally, they encountered a WP memory limit issue, set to 40 MB instead of the required 128 MB for WPML. Solution: For the domain setup issue, we advised the client to ensure that both dam-webdesign.com and damwebdesign.at domains point to the same server IP as damwebdesign.cz without any blockages. We recommended not to redirect but to maintain the URL structure for each language domain. We provided a link to our documentation on how to configure DNS settings for different domains per language: https://wpml.org/documentation/getting-started-guide/language-setup/language-url-options/how-to-use-wpml-with-different-domains-per-language/#2-configure-the-dns-settings. For the memory limit, we suggested increasing the WP memory limit to at least 128 MB as required by WPML, which can typically be done via the wp-config.php file or by contacting their hosting provider.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
Problem: The client activated WPML Multilingual CMS on their site, but did not complete the setup wizard due to unavailable subdomains. This caused the Elementor Header/Footer to disappear and revert to the Astra default. Additionally, the client encountered an error stating 'You do not have sufficient rights to access' when trying to access the setup wizard. Solution: We reset the capabilities for the client, allowing them to finish the WPML setup. After completing the setup, the Elementor Header/Footer issue was resolved, and the headers and footers returned to normal functionality.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at our support forum for further assistance.
