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Shipping cost for specific countries cannot be calculated

Iniciado por: Rico Heinrich en: English Support
Solución rápida disponible

hace 5 días, 8 horas

Rico Heinrich

Popup Maker: popup does not open on translated page

Iniciado por: Rico Heinrich en: English Support
Solución rápida disponible

hace 1 mes, 3 semanas

Rico Heinrich

Error loading file WP Endpoints-en_US.mo

Iniciado por: Rico Heinrich en: English Support
Solución rápida disponible

hace 2 meses

Andrey

We are getting warnings in our error.log: file_exists(): open_basedir restriction in effect. File(WP…

Iniciado por: Rico Heinrich en: Chat Support

hace 2 meses

Rico Heinrich

Make custom shortcode translatable with line breaks

Iniciado por: Rico Heinrich en: English Support
Solución rápida disponible

hace 4 meses, 3 semanas

Rico Heinrich

Translating urlencoded shortcodes: vc_progress_bar

Iniciado por: Rico Heinrich en: English Support
Solución rápida disponible

Problem:
You are trying to translate the vc_progress_bar shortcode using WPML, but the value and label fields do not appear in the translation editor despite following the steps in the documentation.
Solution:
We recommend adding specific code to your functions.php file to handle the encoding and decoding of the vc_progress_bar shortcode. Here is the code you should add:

add_filter( 'wpml_pb_shortcode_encode', 'wpml_pb_shortcode_encode_urlencoded_json', 10, 3 );<br />function wpml_pb_shortcode_encode_urlencoded_json( $string, $encoding, $original_string ) {<br />    if ( 'urlencoded_json' === $encoding ) {<br />        $output = array();<br />        foreach ( $original_string as $combined_key => $value ) {<br />            $parts = explode( '_', $combined_key );<br />            $i = array_pop( $parts );<br />            $key = implode( '_', $parts );<br />            $output[ $i ][ $key ] = $value;<br />        }<br />        $string = urlencode( json_encode( $output ) );<br />    }<br />    return $string;<br />}<br /><br />add_filter( 'wpml_pb_shortcode_decode', 'wpml_pb_shortcode_decode_urlencoded_json', 10, 3 );<br />function wpml_pb_shortcode_decode_urlencoded_json( $string, $encoding, $original_string ) {<br />    if ( 'urlencoded_json' === $encoding ) {<br />        $rows = json_decode( urldecode( $original_string ), true );<br />        $string = array();<br />        foreach ( $rows as $i => $row ) {<br />            foreach ( $row as $key => $value ) {<br />            if ( in_array( $key, array( 'text', 'title', 'features', 'substring', 'btn_text', 'label', 'value', 'y_values' ) ) ) {<br />                    $string[ $key . '_' . $i ] = array( 'value' => $value, 'translate' => true );<br />                } else {<br />                    $string[ $key . '_' . $i ] = array( 'value' => $value, 'translate' => false );<br />                }<br />            }<br />        }<br />    }<br />    return $string;<br />}

This solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If this does not resolve your issue, please open a new support ticket at WPML support forum.

hace 6 meses, 2 semanas

Osama Mersal

Advanced Product Fields Pro for WooCommerce Dependencies not working

Iniciado por: Rico Heinrich en: English Support
Solución rápida disponible

hace 7 meses, 1 semana

Rico Heinrich

Advanced Product Fields Pro for WooCommerce Dependencies not working

Iniciado por: Rico Heinrich en: English Support

hace 7 meses, 2 semanas

Translation of Advanced Product Fields not working in Cart

Iniciado por: Rico Heinrich en: English Support
Solución rápida disponible

Problem:
You are using the Advanced Product Fields plugin for WooCommerce and have successfully translated the product options on the product page. However, when products are added to the cart, the option values still appear in the original language, not the translated version.
Solution:
We recommend adding the following code to the

1	`functions.php`

file of your theme. Please ensure you perform a full site backup before implementing this code:

// Add the filter with a higher priority (lower number) than the plugin's filter
add_filter('get_post_metadata', 'translate_wapf_fieldgroup_post_meta', 10, 4);
 
function translate_wapf_fieldgroup_post_meta($value, $post_id, $meta_key, $single) {
    if ($meta_key === '_wapf_fieldgroup') {
        // Temporarily remove the filter to avoid infinite loops
        remove_filter('get_post_metadata', 'translate_wapf_fieldgroup_post_meta', 10);
 
        // Get the original meta value
        $fieldgroup_meta = get_post_meta($post_id, $meta_key, false);
 
        // Re-add the filter
        add_filter('get_post_metadata', 'translate_wapf_fieldgroup_post_meta', 10, 4);
         
        if (!empty($fieldgroup_meta) && is_array($fieldgroup_meta)) {
            foreach ($fieldgroup_meta as &$group) {
                if (isset($group['id']) && preg_match('/p_(\d+)/', $group['id'], $matches)) {
                    $post_id = $matches[1];
                    $translated_post_id = apply_filters('wpml_object_id', $post_id, 'post', true);
                    $group['id'] = str_replace("p_$post_id", "p_$translated_post_id", $group['id']);
                }
            }
        }
 
        return $fieldgroup_meta;
    }
 
    return $value;
}

This solution addresses the issue where the plugin stores the Advanced Product fields in _wapf_fieldgroup as a multidimensional array, which may not update correctly across different languages in the cart.

Please note, this workaround may not function correctly if languages are switched on the Cart or Checkout pages. To prevent potential issues, enable the "Prompt for a confirmation and reset the cart" option. For more details, see this article.

If this solution does not resolve your issue or seems outdated, please check related known issues, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If needed, do not hesitate to open a new support ticket at WPML support forum.