Problem: The client encountered a warning popup when trying to edit a translation in the WordPress editor, despite never having used the WPML Translation Editor for translations. Solution: The warning appeared because the client was trying to manually edit translations while the WPML Translation Editor was still enabled. To resolve this, we advised the client to disable the WPML Translation Editor by following these steps: 1. Locate the Language meta box in the sidebar in default language page. 2. Choose the WordPress Editor to translate the page instead of the WPML Translation Editor. 3. In the pop-up dialog that appears, select the appropriate option (This page/All pages/etc.).
We also mentioned that failing to disable the WPML Translation Editor when manually editing translations could result in lost translations upon updating the default language. If the provided solution does not apply or is outdated, or if the client is still experiencing issues, we recommend opening a new support ticket. Additionally, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that the latest versions of themes and plugins are installed.
Problem: The client was trying to enable the Polish translation for WooCommerce by following a guide and uploading the .mo file to the
/languages/woocommerce
directory, but the strings remained in English. Solution: We found that the translation should load automatically from WooCommerce. However, there is a known issue where translations do not load when using the block cart and block checkout if
WP_PLUGIN_DIR
and
WP_PLUGIN_URL
are defined in
wp-config.php
. To work around this problem, we recommend: 1. Using the
[woocommerce_cart]
shortcode on the cart page instead of blocks. 2. Removing the
WP_PLUGIN_DIR
and
WP_PLUGIN_URL
definitions from
wp-config.php
and using the standard plugins folder.
Please note that this solution might be outdated or not applicable to your case. If the issue persists, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket.
