Problem: If you're experiencing random Internal Server Errors when the WPML plugin is active on your site, and these errors disappear when the plugin is deactivated, this might be related to a conflict or server issue. Solution: We recommend following these steps to isolate and potentially resolve the issue: 1. Ensure all your plugins, themes, and the WordPress core are up to date. 2. Check and modify the
wp-config.php
file to enable WP_DEBUG mode by setting WP_DEBUG_DISPLAY to true. This change might help in capturing any errors related to the site. 3. If no debug log is generated, which indicates that the problem might be originating from the server, contact your hosting provider for server logs. 4. Test the site in a different hosting environment to see if the issue persists. This can help determine if the problem is specific to the current server configuration.
If these steps do not resolve the issue or if the error logs do not provide clear insights, we highly recommend creating a staging site and replicating the issue there. This controlled environment can be crucial for further troubleshooting without affecting the live site.
Please note that the solution provided might be outdated or not applicable to your specific case. If the problem persists, we encourage you to open a new support ticket. We also recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please contact us through the WPML support forum.
