Problem:
When attempting to save translated text, the content copied from a Word document resulted in encoding issues, displaying garbled characters on the website. The user expected the translated content to show correctly but encountered character encoding problems, showing odd symbols instead of text.
Solution:
The supporter recommended isolating the issue by updating plugins, clearing cache, deactivating all plugins and using a default WordPress theme, then gradually reactivating each plugin to identify the problematic one. However, due to production constraints, the user couldn't execute these steps. Instead, editing the text directly within the WordPress editor resolved the issue. The supporter clarified that updating translations from the Translation Editor could ensure the corrected text displays correctly.
