Problema: El cliente está intentando traducir automáticamente su sitio web usando WPML, pero enfrenta problemas con el plugin Elementor, Advanced Custom Fields (ACF) y los Custom Post Types (CPT). Algunos contenidos no se traducen correctamente y esto causa errores en el sitio. Solución: Para resolver los problemas de traducción con ACF y CPT, recomendamos seguir los pasos detallados en las siguientes guías:
Una vez configurados correctamente, la traducción automática debería funcionar para los contenidos establecidos como traducibles.
Si la solución propuesta no resuelve el problema o si la información parece desactualizada, recomendamos abrir un nuevo ticket de soporte. También es aconsejable revisar los problemas conocidos y asegurarse de que todas las versiones de temas y plugins estén actualizadas. Para asistencia adicional, por favor visite nuestro foro de soporte.
Problem: The client has a website originally in English, translated to Dutch using WPML. After making layout changes in the Dutch version, these changes are not reflected in the English version. The issues include old images showing and SVGs not being copied across versions. Solution: The problem was that some settings in the combination with ACF and the Kadence theme were not adjusted properly. For more details please read the documentation about translation preference for ACF custom fields.
If this solution seems outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket at WPML support forum for further assistance.
Problem: The client experienced an issue where after adding Portuguese as an additional language in their WPML setup, the Spanish translation disappeared from the language selection on their site. This occurred after going to Languages --> Add/Remove Languages and adding Portuguese, resulting in only English and Portuguese showing in the language switcher on the front end. Solution: Upon further investigation and re-testing by the client, it was clarified that the issue was a misunderstanding. The language switcher was functioning correctly, displaying only the languages available for each specific page. The client had previously viewed pages that only had Portuguese translations available, hence why Spanish was not displayed. This was confirmed after the client re-added the languages and tested the functionality again.
If you're experiencing a similar issue, we recommend rechecking the language settings and ensuring that each page has the necessary translations. If the problem persists, it might be due to an outdated solution or a different issue. Please visit our known issues page, verify you have the latest versions of themes and plugins, and if needed, open a new support ticket at our support forum.
Problem: You are trying to translate content in ACF repeater fields within a custom block. While the first block translates correctly, in subsequent blocks, only the content fields are visible in the translator, and the title fields are missing. Solution: This issue typically arises when the same field names are used more than once across different blocks. Each field name in your ACF repeater fields should be unique to ensure they all appear in the WPML Translation Editor. We recommend checking and updating your field names to be unique per group. For more details, please refer to our documentation on using the same fields across languages.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, if you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
Problem: You are working on a site under development using WPML String Translation and encountering an issue where WPML is unable to write .mo files to the folder: /u01/eirsapp/public_html/wp-content/languages because the folder is not writable. This is preventing string translations from appearing on the site. Solution: To resolve this issue, we recommend making the folder writable. You can follow the guide on how to make folders writable here: https://wpml.org/faq/cannot-write-mo-files/. If you encounter difficulties, it would be best to contact your hosting support to check if making the folder writable is possible on your hosting. If it is, request them to adjust the folder's permissions for you.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.
Problem: Sie haben ein Problem in Ihrer WordPress-Installation, das alle englischen Übersetzungen betrifft. Wenn Sie einen englischen Beitrag ohne den Translation Editor öffnen, erscheinen die deutschen Inhalte, obwohl die Übersetzungen im Translation Editor korrekt sind. Solution: Wenn Sie zuerst den Übersetzungseditor verwendet haben und dann die Übersetzungen direkt in WordPress geöffnet haben, kann dies zu Inkonsistenzen führen. Es wird empfohlen, eine Übersetzungsmethode konsequent zu verwenden. Um die Inhalte aus dem Übersetzungseditor zu aktualisieren, können Sie versuchen, die Übersetzungsaufträge neu zu erstellen. Folgen Sie dieser Anleitung: Übersetzungsaufträge neu erstellen. Beachten Sie, dass dies Credits verbrauchen könnte. Eine andere Möglichkeit ist, die Übersetzungen einem Übersetzer zuzuweisen und sie dann im Übersetzungseditor zu öffnen und erneut zu speichern, um sie in der WordPress-Datenbank anzuwenden. Weitere Informationen finden Sie hier: Übersetzungen einem Übersetzer zuweisen.
Diese Lösung könnte veraltet sein oder nicht auf Ihr Problem zutreffen. Wir empfehlen Ihnen, die bekannten Probleme zu überprüfen, die Version der dauerhaften Lösung zu verifizieren und zu bestätigen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben. Wenn das Problem weiterhin besteht, zögern Sie nicht, ein neues Support-Ticket zu eröffnen.
Problem: The client is experiencing an issue where the shop link does not point to the correct URL for each language on their multilingual site. The shop link defaults to the original Romanian translation instead of the expected URL. Solution: We recommend the following steps to ensure the shop link points to the correct URL for each language: 1. Check Store URLs: - Navigate to WooCommerce > WooCommerce Multilingual > Store URLs. - Check the Romanian translation of the Shop page slug. - Click the "Pencil" icon and update the slug to your desired value (e.g., "shop"). - Save the changes. 2. Verify the Shop Page Slug: - Go to Pages > All Pages in the Admin Dashboard. - Use the language switcher in the top bar to switch to the Romanian language. - Find the Shop page and click "Quick Edit" below the page name. - In the edit window, ensure the slug is correctly set to "shop." After implementing these steps, the shop page URL should display as expected. If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: When switching to French mode, the logo in the header disappears. Solution: We recommend going to WPML > Settings > Custom Field Translation and setting any theme-related settings fields to
Copy
More details. After this, please translate the templates and pages again.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
Problema: Il cliente desidera configurare WPML per gestire diverse lingue sul suo sito, usando un mix di domini e directory: il dominio principale dominio.it, la versione spagnola su dominio.it/es, quella francese su dominio.it/fr, e l'inglese su un dominio separato, dominio.co.uk. Soluzione: Non è possibile configurare WPML per usare un mix di domini e directory per diverse lingue. Devi scegliere o l'uso di domini diversi per tutte le lingue o l'uso di directory per tutte. Puoi trovare maggiori dettagli su questa limitazione e possibili alternative qui. Una possibile soluzione alternativa è l'uso di sottodomini, ad esempio es.dominio.it, per le lingue che non richiedono un dominio di primo livello.
Se questa soluzione non risolve il tuo problema o sembra non essere aggiornata, ti consigliamo di verificare i problemi noti, controllare la versione della correzione permanente e assicurarti di avere installato le ultime versioni dei temi e dei plugin. Se necessario, apri un nuovo ticket di supporto qui.
Problem: You are trying to manually enter translated text into widgets and the footer text in different languages on your site, but when you change the text for different languages, it changes for all languages instead of just the selected one. Solution: If you're experiencing this issue, we recommend translating the widgets using WPML > String Translation if the widget is set to "All languages". Alternatively, you can create one widget per language and assign each widget to one language. We suggest following the guide on how to manage this: Translating Widgets.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
Problema: El cliente tiene dificultades para que las traducciones de sus templates personalizados en Elementor y WooCommerce aparezcan correctamente, en lugar de utilizar los templates predeterminados. Además, enfrenta problemas con la traducción de widgets shortcodes dentro de un template de producto único. Solución: 1. Asegúrate de que las plantillas han sido traducidas correctamente siguiendo la guía de WPML para Elementor: https://wpml.org/documentation/plugins-compatibility/elementor/#translating-elementor-templates 2. Incrementa el límite de memoria de WordPress a un mínimo de 128Mb. Puedes hacerlo agregando el siguiente código en el archivo wp-config.php:
3. Revisa y acepta las traducciones de la plantilla y de los productos para que los cambios tomen efecto. 4. Para los problemas con los shortcodes, se requiere más información específica sobre cómo reproducir el problema para poder ofrecer una solución adecuada.
Si la solución proporcionada no resuelve tu problema o parece no ser relevante debido a actualizaciones o diferencias en tu caso, te recomendamos abrir un nuevo ticket de soporte. También te sugerimos revisar los problemas conocidos en https://wpml.org/known-issues/, verificar la versión del arreglo permanente y confirmar que tienes instaladas las últimas versiones de los temas y plugins. Para más asistencia, visita nuestro foro de soporte en https://wpml.org/forums/forum/spanish-support/.
Problem: After translating pages, images are not appearing on the translated versions. In the media library for the new language, only 40% of the content is displayed, while the remainder seems to be missing. Solution: If you're experiencing this issue, we recommend checking the settings inside the right sidebar of the WordPress Editor for each page or post. Ensure that the checkboxes to duplicate the featured image and attached media are marked. This action doesn't duplicate the physical image but creates the necessary database entries for different languages.
To sync all media in the library, navigate to WPML > Settings > Media Translation and click the "Start" button. This process might take some time but should resolve the issues with media not showing up in the second language.
If the problem persists, try re-uploading the images as this has resolved the issue in some cases.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue continues, please open a new support ticket at WPML support forum for further assistance.
