Problem: If you're experiencing a fatal error indicating that the class 'WPML\StringTranslation\Infrastructure\TranslateEverything\UntranslatedStringsFactory' does not exist, it's likely due to a corrupted update or an update from a very old version. Solution: We recommend manually updating your plugins by following these steps: 1. Visit https://wpml.org/account/downloads/ and click on 'Download WPML manually'. 2. Download 'WPML Multilingual CMS' and 'WPML String Translation'. 3. On your website, go to Plugins > Add New > Upload Plugin. 4. Upload 'WPML String Translation' first, replacing the existing version. 5. Then upload 'WPML Multilingual CMS' and replace the existing version as well. If you updated from a version earlier than 4.7, please follow the steps outlined here.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
Problem: You need to synchronize 60,000 products and find that doing it through the UI is too slow. Solution: We currently do not have an out-of-the-box feature for synchronizing such a large number of products via CLI or database. However, you can develop a custom solution. We recommend using the
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
Problem: The client is using WPML with Rank Math SEO Pro and is unable to see the sitemap for the second language on their website. They also mentioned issues with untranslated Elementor containers and difficulties in adding a language to the main menu without dropdowns or flags. Solution: If you're experiencing issues with not seeing a sitemap for the second language, we recommend ensuring that the WPML SEO add-on is installed and active. For detailed guidance on how WPML works with Rank Math sitemaps, please visit our documentation: Optimize Multilingual Websites Using Rank Math and WPML.
Please note that the solution provided might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket for further assistance at WPML support forum.
Problem: The client is trying to translate the '_bubble_hot' custom meta field into Arabic using WPML, but it is not appearing in the String Translation module.
Solution: 1. Register the '_bubble_hot' Meta Field with WPML: - Navigate to WPML → Settings. - In the Custom Fields Translation section, find '_bubble_hot'. If it's not listed, publish or update a post with this field to make it appear. - Set '_bubble_hot' to Translate and click Save.
2. Translate Field Content: - Go to WPML → String Translation. - Search for '_bubble_hot'. Enter the translation for Arabic directly if it appears.
3. If '_bubble_hot' Still Doesn't Appear: - Ensure the field has content in at least one post. - Perform a quick edit and update on a post. - If using a custom field plugin, ensure WPML integration is configured.
4. Programmatic Registration: - Add the following code to your theme's functions.php file:
If these steps do not resolve the issue, it may be due to the field being dynamically added or saved in a non-standard way. In such cases, or if the problem persists, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue remains unresolved, please open a new support ticket.
Problem: The client is experiencing issues with managing translations using WPML on a WordPress site. Specifically, the translate icon 'pen' is disabled, displaying the message 'You can only edit translations assigned to you.' The client has tried various methods, including deactivating plugins and changing user capabilities, but the issue persists. Solution: We recommend checking if the user has been correctly assigned as a translator in the Translation Management settings. This can be done by navigating to the WPML Translation Management page. If the issue is related to specific pages not being editable by the editor, ensure that these pages are assigned to the editor. You can assign pages to an editor by following the steps shown in this screen recording: https://somup.com/cTQVoc84ql. Additionally, if you want the editor to have the ability to edit all pages freely, you should assign them as a Translation Manager. Detailed instructions on assigning this role can be found here: https://wpml.org/documentation/support/wpml-admin-capabilities/.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: Der Klient versucht, zwei Sprachseiten manuell zu verknüpfen, sieht jedoch nur die Option für automatische Übersetzung und findet keine Möglichkeit, zwei Seiten als Sprachvarianten des identischen Inhalts zu verknüpfen. Solution: Um zwei Sprachseiten manuell zu verknüpfen, sollten Sie den Inhalt im WordPress-Editor öffnen und der rechten Seitenleiste des Editors eine Ausgangssprache zuweisen. Sie können Inhalte, die noch nicht übersetzt wurden oder für die kein laufender Übersetzungsauftrag besteht, manuell verbinden. Folgen Sie dieser Anleitung: Wie man bereits übersetzte Seiten verknüpft. Falls Sie laufende Übersetzungsaufträge haben, können Sie diese unter 'WPML > Übersetzungmanagement > Übersetzungsaufträge' abbrechen.
Falls diese Lösung veraltet ist oder nicht auf Ihr Problem zutrifft, empfehlen wir Ihnen, ein neues Support-Ticket zu eröffnen. Wir empfehlen auch, die Seite mit bekannten Problemen (https://wpml.org/known-issues/) zu überprüfen, die Version der dauerhaften Lösung zu verifizieren und zu bestätigen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben. Für weitere Unterstützung besuchen Sie bitte unser Support-Forum: WPML Support-Forum.
Problem: The client is unable to translate the content of fields within the 'Productos' ACF group on their WooCommerce site. Despite translating fields individually and changing settings, the translations do not appear when viewing products. The client suspects a global or settings-related issue and has experienced disappearing translations when changing systems. Solution: 1. We recommend reviewing the site's WPML and ACF translation settings to ensure that fields are marked as 'Translatable'. 2. Check for any caching or theme/template override issues that might affect the display of translated fields. 3. Verify that the global translation settings for ACF fields are correctly configured. 4. If the issue persists, it may be beneficial to consult directly with WPML support for a detailed review of the configuration.
Please note that the solution provided might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem continues, please open a new support ticket at WPML support forum for further assistance.
Problem: You are trying to use the 'Judge me review plugin' for reviews on your WordPress site, but the translation feature is not working. You have checked the settings in WPML but couldn't find the relevant options. Solution: We have identified that the 'Judge me review plugin' is not compatible with WPML. For more details, you can check our official documentation here: https://wpml.org/plugin/judge-me-product-reviews-for-woocommerce/
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at https://wpml.org/forums/forum/english-support/.
Si la solución proporcionada no resuelve su problema o parece desactualizada, le recomendamos abrir un nuevo ticket de soporte. También es aconsejable revisar los problemas conocidos en https://wpml.org/known-issues/, verificar la versión de la solución permanente y confirmar que tiene instaladas las últimas versiones de temas y plugins.