Problem: You are experiencing issues with plugin licenses being deactivated after setting up a domain for each language on your site. Solution: We recommend verifying your WPML subscription type. You are currently using a Multilingual CMS subscription, which allows you to install WPML on 3 production sites + 9 development sites. For more details, please check the terms and conditions related to registering sites with WPML at https://wpml.org/home/terms-and-conditions/#registering-sites-with-wpml. If this information does not resolve your issue, please provide more details or screenshots illustrating the problem, which can help us understand and address your concerns more effectively.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, do not hesitate to open a new support ticket. For further assistance, you can also visit our support forum at WPML Support Forum.
Problem: The client is unable to unregister WPML from their website due to an expired license. Despite manually deleting plugin files and cleaning the database, the OTGS Installer still recognizes the site as registered, preventing any new registrations or unregistrations. Solution: 1. Navigate to WPML → Support and click on the Troubleshooting link. 2. On the Troubleshooting page, in the Reset section, check the 'I am about to reset all translation and language data' box. Then, click the 'Reset and deactivate WPML' button. For more details, visit Deleting Languages and Plugin Data by Doing a WPML Reset. 3. After resetting, you can delete the key registration in your wpml.org account. Please ensure to back up your database before making these changes. If the issue persists, consider uploading relevant screenshots for further assistance.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If this does not resolve your issue, please open a new support ticket.
Problem: Der Kunde hat eine WordPress-Multisite-Installation mit etwa 20 Websites, von denen nur eine WPML verwenden soll. Die Hauptprobleme sind die Aktualisierung von WPML auf der gewünschten Subsite, das Verhindern der WPML-Konfiguration auf den anderen 19 Subsites und das Weiterbetreiben einer alten Website für interne Zwecke. Solution: Um sicherzustellen, dass https://powerpress.andritz.com mit der aktuellsten Version von WPML läuft, sollten Sie WPML zentral im Netzwerk unter /wp-admin/network/plugin-install.php?tab=commercial mit Ihrem Lizenzschlüssel registrieren. Nach der Registrierung können Sie Updates erhalten. Aktivieren und konfigurieren Sie WPML nur auf der gewünschten Subsite (https://powerpress.andritz.com), und lassen Sie es auf den anderen Subsites deaktiviert. Die alte Website unter mag4web.com/powerpress kann weiterhin intern betrieben werden. Wenn dort WPML-Updates benötigt werden, können Sie WPML auch dort registrieren oder die Plugins manuell über https://wpml.org/account/downloads/ aktualisieren. Diese Lösung könnte irrelevant sein, falls sie veraltet ist oder nicht auf Ihren Fall zutrifft. Wir empfehlen, die Seite mit bekannten Problemen (https://wpml.org/known-issues/) zu überprüfen, die Version der dauerhaften Lösung zu verifizieren und zu bestätigen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben. Sollten weiterhin Probleme auftreten, zögern Sie nicht, ein neues Support-Ticket zu eröffnen.
Problema: Il cliente vede una parola non tradotta nel menù Soluzione: Per la parola nel menù, è importante sapere che se il menù non è stato tradotto, apparirà nella lingua originale. Ti consigliamo di tradurre il menù seguendo questa guida: Traduci il menù.
Se la soluzione proposta non risolve il problema o se le informazioni sembrano non aggiornate, ti invitiamo a verificare la versione della correzione permanente e a confermare che hai installato le ultime versioni dei temi e dei plugin. Inoltre, ti consigliamo di consultare la pagina dei problemi noti di WPML. Se il problema persiste, non esitare a aprire un nuovo ticket di supporto.
Problem: The client receives a warning message on their website indicating a problem with some tables in the database, accompanied by a WordPress database error stating 'Could not perform query because it contains invalid data.' Solution: If you're experiencing this issue, we recommend trying the following steps: 1. Click the small 'x' icon on the warning message to attempt to remove it. 2. Refresh the dashboard to see if the warning message still appears. If the message disappears, everything is likely in order. If the issue persists, please let us know so we can investigate further. For more detailed information, please refer to the following documentation: https://wpml.org/faq/how-to-deal-with-error-messages-about-a-broken-table-that-needs-fixing/#problem-with-some-tables-in-the-database
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, do not hesitate to open a new support ticket for further assistance.
