Problem: The client was unable to save post translations using the WPML Classic Translation Editor, experiencing infinite loading. The issue was traced to the handling of sticky posts. Solution: We discovered that the 'sticky_posts' option was missing in the database. To resolve this, we created a test post, enabled it as a sticky post, and then translated it into a second language. This allowed the client to save translations when using the WPML Classic Translation Editor. We recommend checking if this solution resolves the issue on your end.
Please note that this solution might be outdated or not applicable to your specific case. If the issue persists, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please open a new support ticket at WPML support forum for further assistance.
Problem: You are trying to add translations to an Elementor template, which previously existed but now are missing. Although the editor shows them as 100% translated, they disappear after saving. Additionally, you encounter a fatal error when attempting to add translations through the WordPress editor, specifically a TypeError related to the
in_array()
function. Solution: We recommend the following steps to resolve the issue: 1. Access your database. 2. Navigate to the
wp_options
table. 3. Delete the option that might be causing the issue. This step is crucial as it seems related to the fatal error you are experiencing. For more detailed guidance, you can refer to a similar issue discussed in our forum: WPML forum topic on fatal error when adding a translation.
Please note that this solution might be outdated or not applicable to your specific case. If the problem persists, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If necessary, do not hesitate to open a new support ticket for further assistance.
Problem: The client is trying to translate Elementor archive pages using WPML, but encounters a 404 error after adding the translation. Solution: We recommend updating the WPML plugin and its add-ons to the latest version, currently 4.6.12, to ensure all recent bug fixes and improvements are applied. You can check for the latest versions under My Account -> Downloads on the WPML site. Detailed update instructions are available at https://wpml.org/faq/install-wpml/. Before updating, ensure to backup your database. After updating, if the issue persists, please provide specific examples of the problem.
The client confirmed that the problem was fixed after installing WPML SEO.
If this solution does not apply because it might be outdated or not relevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem continues, please open a new support ticket at WPML support forum.
