Problem: The client is experiencing an issue where WPML does not recognize HTML tags like breaks or P tags in the ACF WYSIWYG editor.
Solution: We recommend turning off the 'big segments' preference in ATE, as this has resolved the issue in our tests. If the problem persists, try enabling the option 'Use the previous version of the Advanced Translation Editor' in ATE, make a small change in your ACF field content, save it, and attempt to translate again. For more details, please refer to the errata page at https://wpml.org/errata/disabling-i-prefer-bigger-segments-is-not-working-properly/.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket at WPML support forum.
Problem: You are developing a site and attempting to translate it from German to English using auto-translate. However, the form fields on the WooCommerce checkout page remain in English in the frontend, despite translating the strings. Solution: We have identified this as a known issue. We recommend applying the workaround from the following errata page: https://wpml.org/errata/l10n-php-performant-default-translated-strings-not-displaying-correctly/. A permanent fix is scheduled for the next WPML version.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
Problema: El cliente desea cambiar el idioma predeterminado de su sitio web de 'de.domain.com' a otro idioma que ya ha traducido, pero está preocupado por posibles problemas que puedan surgir al hacerlo, especialmente porque el contenido en los idiomas difiere ligeramente. Solución: Si estás experimentando esta situación, te recomendamos seguir estos pasos para cambiar el idioma predeterminado de tu sitio web sin problemas: 1. Asegúrate de realizar un respaldo completo de tu sitio web antes de hacer cualquier cambio. 2. Verifica que hayas traducido las páginas principales de tu sitio web, como la página de inicio. 3. Para cambiar el idioma predeterminado, ve a WPML → Idiomas → Idiomas del sitio. 4. Haz clic en el botón "Cambiar idioma predeterminado" y selecciona el idioma que deseas establecer como predeterminado. 5. Dirígete a WP → Ajustes → Enlaces permanentes y haz clic en "Guardar cambios".
Es posible que esta solución no sea relevante si ya está desactualizada o si no se aplica a tu caso. Si después de seguir estos pasos aún necesitas ayuda, te recomendamos abrir un nuevo ticket de soporte. También te sugerimos revisar los problemas conocidos relacionados, verificar la versión de la solución permanente y confirmar que has instalado las últimas versiones de temas y plugins. Si necesitas asistencia adicional, no dudes en contactarnos en nuestro foro de soporte.
Problem: The client is experiencing an issue where navigating to
www.domain.com
redirects to the homepage of the main language instead of redirecting to the correct language version of the site. Solution: We recommend informing the hosting support about the issue with WPML when using NGINX and a different domain per language and asking to review the DNS settings of the server. Please note that the solution provided might be irrelevant if it's outdated or not applicable to your case. If after checking the known issues and confirming that you have the latest versions of themes and plugins the problem persists, we highly recommend opening a new support ticket. You can do so by visiting the WPML support forum.
Problem: The client wanted to hide the main language on the front end for non-admin users because it was not ready for public viewing. They were also considering switching the main language to a translated language and were concerned about potential data loss or issues.
Solution: We informed the client that it is not possible to hide the default language using WPML's 'Hide languages' feature, as it only allows hiding secondary languages. We suggested using a Maintenance Mode plugin to hide the entire site from users until it is ready. Here is an example of such a plugin:
Additionally, we advised that if the client has original content that is not ready to be published, they should set this content as 'Draft' in WordPress. This is not related to WPML, as WPML only handles translations of the original content. For more information on drafts, please visit: WordPress Drafts
If the solution provided here is not relevant to your situation, either because it's outdated or not applicable to your case, we recommend opening a new support ticket. We also highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you need further assistance, please contact us in the WPML support forum.
