Problem: You are experiencing a 404 error on translated product pages after translating your website into multiple languages using WPML. Additionally, some necessary WooCommerce pages have not been created. Solution: First, ensure that the URLs for your translated pages do not contain special characters. For example, instead of using 'é', use 'e'. Here is a corrected URL that should work: https://sinotrukparts.com/fr/categorie-produit/pieces-detachees-howo/pieces-de-essieu-howo/ Second, verify that all necessary WooCommerce pages are created and properly configured in each language. If you're still facing issues, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
If the solution provided here does not resolve your issue or seems irrelevant, please do not hesitate to open a new support ticket. We highly recommend visiting our support forum for further assistance: WPML Support Forum.
Problem: The client re-purchased WPML and completed the translation of their website. However, they are experiencing numerous SEO errors and problems, including over 2400 pages pointing to a URL that results in a 404 error. The client is unsure if these issues are remnants from previous translations. Solution: We recommend first consulting with an SEO agency to identify the specific issues with the links on your website. It appears that the problem might be related to the default language link, which may no longer exist but still has active links across the website. You should fix these issues in the default language and then re-translate to ensure that the translations do not replicate the same errors. Although this situation does not seem to be directly related to WPML, if you have further doubts or need assistance with WPML, feel free to contact us.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
Problem: The client is experiencing issues with translating the product permalink base in WooCommerce Multilingual & Multicurrency for multiple languages, resulting in blank URLs after translation. Solution: 1. Navigate to WPML > String Translation. 2. Search for the product slug under the 'WordPress' domain and delete it by clicking the "Delete selected strings" button. 3. Go to WPML > Settings and scroll to "Post Type Translation". 4. Under the "Products" post type, expand the section to "Set different slugs in different languages for Products". 5. Add the desired slug for each language and save the changes. 6. Clear site caches to ensure the changes take effect and check if the issue persists.
If the problem continues or the solution provided here is outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please open a new support ticket at WPML support forum for further assistance.
Problem: You are trying to translate only specific parts of the product page on your website, such as the Product Name, Title, Meta Description, Focus Keyphrase, SEO Title, Product short description, URL, and Slug, but want to exclude the more extensive Product description from being translated. Solution: Currently, it is not possible to exclude the product description from translation in the WPML Advanced Translation Editor, as these descriptions are included by default. However, we offer a translation memory feature in the Advanced Translation Editor. This feature ensures that if you have recurring phrases in your product descriptions, translating them once will automatically prefill those fields in future translations, saving you from having to repeat the same translation multiple times. For more details, please visit: https://wpml.org/documentation/translating-your-contents/how-wpml-keeps-track-of-your-translations/
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at our support forum.
Problem: You purchased the WPML but are unable to install it on your website because the WPML plugin cannot connect to wpml.org. This issue is likely due to network or security settings preventing outgoing communication to wpml.org. Solution: We recommend you try the following steps: 1. Log into your account on wpml.org and delete all old site keys. 2. In your WordPress dashboard, navigate to Plugins → Add New, and click on the Commercial tab. Then, click "Unregister WPML from this site." 3. Once the page reloads, click on "Register WPML." A prompt will appear asking you to enter the new site key. Click on "Get a key for this site." 4. In your WPML account, complete the site key wizard and ensure you select "Production site." 5. Finally, copy your new site key and paste it into the Commercial tab. For more detailed instructions, please visit WPML documentation.
If this solution does not resolve your issue or seems irrelevant, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket.
