Problem:
The client reported several issues with their website translation into Simplified Chinese: a) Limited text translation, b) An unwanted section appearing on the Chinese version of the Home Page.
Solution:
We addressed the issue of limited text translation on the homepage. The problem was due to custom Elementor widgets used by the theme CarDealer that were not registered for translation. We provided a custom XML configuration to register the fields of the 'Feature Box' widget for translation:
<wpml-config>
<elementor-widgets>
<widget name="cdhl_feature-box">
<fields>
<field type="Feature Box Title" editor_type="LINE">title</field>
<field type="Feature Box Description" editor_type="AREA">description</field>
</fields>
</widget>
</elementor-widgets>
</wpml-config>
After adding the code to WPML > Settings > Custom XML Configuration tab, we instructed the client to update the homepage in English and re-translate it to see the content in the 'Feature Box' translated.
We also recommended that the client contact the theme author to request the registration of all Elementor widgets for translation, as currently, only some theme options and post types are registered. For further guidance, we provided links to our documentation:
Please note that this solution might be outdated or not applicable to your case. If you're still experiencing issues, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
