The client reported that Elementor was not working when the WPML Multilingual CMS plugin was activated.
Solution:
We asked if any error messages appeared while using Elementor with WPML plugins active.
Next, we suggested a minimal setup test: - Switch to a default WordPress theme. - Keep only WPML Plugins and Elementor plugin/s active. - Disable all other plugins. We emphasized the importance of having a full backup before making any changes.
After gaining access and reviewing the site, we resolved the issue by modifying the wp-config.php file. We changed the code from:
define('WP_DEBUG', true);
to:
define('WP_DEBUG', false);
// Enable Debug logging to the /wp-content/debug.log file
define('WP_DEBUG_LOG', true);
// Disable display of errors and warnings which is recommended on a live site.
define('WP_DEBUG_DISPLAY', false);
@ini_set('display_errors', 0);
This change ensures that errors do not display on the live site but are logged in the "wp-content" directory in a file named debug.log. After this change, Elementor was working correctly.
If this solution does not seem relevant to your issue, please open a new support ticket at WPML support forum.
