Problem:
The user needed to translate elements from the base language to two alternate languages (German and Italian) on their website, specifically targeting the WPForms form and the footer.
Solution:
The supporter provided guidance on translating WPForms using WPML and suggested following documentation for translating the footer of the site with WPML-compatible themes and plugins. Regarding editing the original language, the supporter mentioned the possibility of editing the code directly but couldn't confirm if plugins like Loco Translate could achieve this.
In a subsequent query about missing elements on the single product page in languages other than English, the supporter directed the user to check and ensure the attributes were translated in WooCommerce Multilingual & Multicurrency settings. They also advised executing a troubleshooting step within WooCommerce settings to resolve the issue, although this did not solve the problem directly. The final resolution came when the user noticed that the Elementor templates for German and Italian were in draft mode, and after publishing them, the issue was resolved.
Problem:
Upon installing WPML, the default language changed from es_ES to en_US, causing issues with the Spanish WordPress dashboard and the consistent language settings needed for data import from another es_ES WordPress site.
Solution:
The supporter guided the user to set the backend language following WPML's documentation and to increase the WP memory limit. They addressed the logout redirection issue, requested the URL causing the logout problem, and explained the difference between PHP and WordPress memory limits. They recommended steps for displaying products without translation and requested access to the site to investigate the logout issue further. Due to server specifics (nginx), they advised the user to contact the hosting providers for necessary steps. Additionally, the user mentioned a new support ticket related to translating elements on the cart page, seeking assistance.
