You need to delete specific translations for header and footer templates in your WPML site.
Solution:
First, ensure you have a full site backup. Then, follow these steps:
1. Access your Dashboard and navigate to the templates section for headers or footers. 2. Use the language switcher to select Arabic. 3. Click on the 'Published' link to view all published templates in Arabic. 4. Move the Arabic translated templates to the Trash. 5. Permanently delete them from the Trash.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. Also, check related known issues at https://wpml.org/known-issues/ to verify the version of the permanent fix and confirm that you have installed the latest versions of themes and plugins.
Problem: You are trying to translate the Newspaper theme's (by tagDiv) post settings using the WPML translation editor, but the translations of theme's custom fields attached to the post revert to the original language.
Solution: We have identified that the issue stems from an accompanying plugin by the theme, the tagDiv Cloud Library. To resolve this, deactivate the tagDiv Cloud Library plugin, update the translation, and then check again. This should retain the proper translated values in both the backend and frontend. If this does not resolve the issue, we recommend contacting the theme support for further assistance.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at https://wpml.org/forums/forum/english-support/.
Problem: El cliente desea crear publicaciones solo en inglés en su sitio web, sin que estas aparezcan en español, el idioma por defecto. Solution: Para lograr que las publicaciones solo aparezcan en inglés, sigue estos pasos: 1. Ve a WPML -> Configuración -> Traducción de tipos de entrada. 2. Asegúrate de que las entradas (publicaciones) estén configuradas para aparecer solo en inglés en la primera columna de la izquierda y guarda la configuración. 3. Accede a las publicaciones en el área de administración, cambia al inglés en el selector de idiomas que aparece arriba en la barra de administración, y añade la publicación como si lo hicieras en el idioma por defecto.
Si esta solución no resuelve tu problema o parece desactualizada, te recomendamos abrir un nuevo ticket de soporte. También es aconsejable revisar los problemas conocidos y confirmar que tienes instaladas las últimas versiones de los temas y plugins. Para más asistencia, visita nuestro foro de soporte.
Problem: The client experiences a white screen when clicking on a translation in the advanced translation editor, accompanied by a JavaScript error in the Chrome developer console indicating a 'SecurityError' related to 'cssRules' in 'CSSStyleSheet'.
Solution: Client identified that the issue was caused by a conflict with the NordVPN browser extension. We recommend disabling the NordVPN extension when using the advanced translation editor to avoid this issue. If you wish to continue using the NordVPN extension, we suggest contacting NordVPN support for further assistance.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
