Problem: The client is experiencing an issue where WPML does not load WooCommerce 'PO' files, which previously worked before WPML was used and Loco Translate was deactivated. The client prefers not to import 'PO' files into String Translation for performance reasons. Solution: If you're experiencing this issue, we recommend the following steps to identify and resolve the conflict: 1) Create a staging copy of your site for troubleshooting. 2) Disable all plugins not related to WPML and its add-ons to check if the issue persists. 3) If the problem is resolved, reactivate the plugins one at a time or in small groups to identify the conflicting plugin. 4) If disabling plugins does not resolve the issue, switch to a standard theme like Twenty Twenty-One to check if the theme is causing the issue. Once the cause is identified, we can replicate the issue and escalate it internally. If you are unable to set up a staging site, please contact us, and we will assist you in setting it up, but we will require admin access to your site.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
Problem: You are trying to manage product translations on your site using WPML and want to prevent certain product titles from being translated while ensuring that all product details, especially colors, are translated accurately. However, WPML sometimes leaves product colors and certain details untranslated, causing inconsistencies in product descriptions. Solution: If the WooCommerce Multilingual plugin is active on your site, all product data, including taxonomies and variations, should translate easily and remain consistent. To keep the product title consistent across languages, when translating the product, copy the title from the default product into the translation. In the translation editor, translate the rest of the content and save the translation. This way, the product title will stay the same in all languages, while other data like taxonomies and variations will be translated properly. Ensure that the WooCommerce Multilingual plugin is installed and activated on your site, as it handles the translation of all product data, including variations, correctly. For more details on translating products and their data, please refer to this guide: https://wpml.org/documentation/related-projects/woocommerce-multilingual/
If this solution does not apply to your case, or if it seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at https://wpml.org/forums/forum/english-support/.
Проблема: Клиент столкнулся с проблемой, что части сайта, переведенные с помощью LocoTranslate, не переводятся, когда активен WPML. Это происходит при попытке локализации некоторых частей в WooCommerce, которые не переводятся автоматически. Решение: Мы предложили клиенту попробовать найти и перевести недостающие строки с помощью WPML, следуя этим шагам: 1. Перейти в WPML >> Перевод Строк. 2. Активировать опцию "Искать строки во время рендеринга страниц". 3. Открыть страницу, где отображаются не переведенные строки. 4. Вернуться в WPML >> Перевод Строк, отключить опцию и проверить, была ли зарегистрирована данная строка для перевода. 5. Сделать перевод. Дополнительно, мы предложили клиенту ознакомиться с документацией по поиску строк, которые не отображаются на странице перевода строк: https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/ Также мы попросили предоставить отладочную информацию, если проблема не будет решена, используя эту ссылку: http://wpml.org/faq/provide-debug-information-faster-support/
Если данное решение окажется неактуальным или не поможет в вашем случае, мы настоятельно рекомендуем проверить известные проблемы по ссылке https://wpml.org/known-issues/, убедиться в актуальности версии исправления и подтвердить, что у вас установлены последние версии тем и плагинов. В случае дальнейших вопросов, пожалуйста, откройте новый тикет поддержки.
Problem: Der Kunde hat Probleme mit der Übernahme von Herstellerinformationen (z.B. "Güde") in die Übersetzung eines Produkts auf einer mehrsprachigen WordPress-Seite. Die Taxonomie-Übersetzung für den Hersteller wird nicht korrekt geladen. Solution: Wir haben die Multi-Domain-Funktion auf der Staging-Seite deaktiviert, um Umleitungsprobleme zu vermeiden. Zunächst sollten Sie die Einstellung der Taxonomie von "Fallback" auf "Übersetzen" zurücksetzen. Anschließend bearbeiten Sie das betroffene Produkt erneut und synchronisieren es. Sollte das Problem weiterhin bestehen, empfehlen wir, die Einstellungen mit einer Testinstallation von Germanized zu vergleichen, um sicherzustellen, dass keine weiteren Einstellungen fehlerhaft geändert wurden.
Falls diese Lösung veraltet ist oder nicht auf Ihr Problem zutrifft, empfehlen wir Ihnen, ein neues Support-Ticket zu eröffnen. Wir empfehlen auch, die Seite mit bekannten Problemen zu überprüfen, die Version der dauerhaften Lösung zu verifizieren und zu bestätigen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben. Für weitere Unterstützung besuchen Sie bitte unser Support-Forum.
Problème : Vous essayez de traduire le contenu personnalisé affiché par WooCommerce Subscription dans les nouveaux blocs panier et commande de WooCommerce, mais certaines chaînes ne sont pas traduisibles. Solution : 1. Assurez-vous que tous les plugins nécessaires sont activés. Si vous rencontrez des problèmes avec des chaînes non traduites provenant de WooCommerce Blocks, cela peut être dû à un problème connu avec certaines versions de WordPress. Consultez les errata de WPML pour plus de détails : https://wpml.org/errata/woocommerce-multilingual-cart-page-strings-not-translated-when-using-blocks 2. Si vous utilisez WordPress 6.7 et rencontrez des problèmes de traduction, envisagez de faire un rollback à WordPress 6.6.2 ou d'appliquer le correctif disponible dans l'erratum suivant : https://wpml.org/errata/wordpress-6-7-mo-files-not-loaded-and-leading-to-missing-translations-on-front-end 3. Mettez à jour WooCommerce Subscriptions à la version la plus récente pour résoudre les problèmes de compatibilité avec WordPress 6.7. 4. Pour les chaînes insérées via JavaScript, utilisez la fonction
Si cette solution ne résout pas votre problème ou semble obsolète, nous vous recommandons de vérifier les problèmes connus sur https://wpml.org/known-issues/, de vérifier la version du correctif permanent et de confirmer que vous avez installé les dernières versions des thèmes et plugins. Si le problème persiste, n'hésitez pas à ouvrir un nouveau ticket de support sur notre forum : forum de support WPML.
Problem: The client is experiencing issues with duplicating images and some information from the original products to their translations using WPML's Translation Management. This problem occurs despite the products being duplicated correctly for most items. Solution: First, ensure that the WooCommerce Multilingual plugin is active on your site, as it is crucial for proper functionality in different languages. If it's not installed, you can add it via "Plugins > Add New > Commercial tab". Next, verify that the option to copy the image to the translation is enabled for the product by following these steps: - Open the default product in the WordPress editor. - In the language meta section, ensure that the options shown in this screenshot are selected. - Update both the product and its translation. - Clear the caches from the site and browser. If images still do not appear in the translations, proceed with these additional steps: - Navigate to `WPML > Settings`. - Scroll to Media translation and click on the "Start" button, ensuring that these options are selected. If the issue persists, it might be due to outdated solutions or specific cases not covered here. We recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please open a new support ticket for further assistance at WPML support forum.
Problem: If you're experiencing a critical error on your website after installing WPML for WooCommerce, it might be due to using an outdated version of the WooCommerce plugin. Solution: We recommend updating your WooCommerce plugin to the latest version (Version: 9.4.2) to ensure full compatibility. After updating, try reinstalling and activating the WooCommerce Multilingual plugin. This should resolve the issue.
If this solution does not apply because it might be outdated or not relevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need help, please open a new support ticket at WPML support forum.
Problem: You are trying to display size options for products in WooCommerce. While the sizes display correctly in English, they do not appear in other languages. Specifically, the sizes are not visible, and the selection of product sizes is impossible, affecting the ability to purchase products in translated languages. Solution: First, check if the attributes for the product sizes are present on the backend for the translated ID. If they are missing, you should sync them. We recommend following the steps outlined in this documentation: Syncing Attributes Across Languages.
If this solution does not resolve your issue or seems outdated, please open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can contact us directly through our support forum at WPML support forum.
