Problem: The client is trying to assign an English page to its Estonian version, but the Estonian page does not appear in the list. The client wants to avoid using the advanced translator and prefers to copy and paste the content in the WordPress editor and connect it as a translation, as it was possible in older versions of the plugin. Solution: We recommended following the instructions on how to link already translated pages, which can be found here: https://wpml.org/faq/how-to-link-already-translated-pages/. We also advised the client to ensure that the pages were created separately, each in its own language. To do this, switch the language from the top bar in the backend, navigate to "Pages", and create a new page in each language.
If the provided solution does not resolve the issue or seems irrelevant due to being outdated or not applicable to your case, we encourage you to open a new support ticket. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please contact us through the WPML support forum.
Problem: The client reported that custom CSS set in the Appearance > Customize > Additional CSS section was not being applied to the translated version of their page using the Avada theme. Specifically, the CSS ID for an element was not recognized on the translated page, and attempts to edit it with Avada live did not show the container element at all.
Solution: We addressed the issue by creating custom CSS specifically for the translated version of the page. The following CSS was added to ensure that the styles apply correctly on the translated page:
This CSS effectively hides the specified element on the translated page as intended. We recommended the client to verify if the solution works on their end.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please do not hesitate to open a new support ticket for further assistance.
