aymanS-6

Problem:
The client was unable to remove old credits from the WPML website after deleting their domain and was unaware that they should have removed the credits from the WordPress panel before deleting the website.
Solution:
We located the 68,080 credits that the client was referring to and reassigned them back to their account, which already had 38,314 credits. As a result, the client now has a total of 106,394 credits in their account.

If this solution doesn't look relevant to your issue, please feel free to open a new support ticket with us.