Problem: The client is experiencing a 404 page error when trying to navigate the Arabic version of their website or any article. Solution: We recommend checking if the issue might be related to a cached version of the page. Please try accessing the site from a different browser or device to see if the problem persists. If the issue continues, it could be beneficial to clear the browser cache or use a private/incognito browsing mode to ensure you are viewing the most recent version of the site.
If these steps do not resolve the issue, and you are still experiencing problems, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
If the problem persists, please do not hesitate to open a new support ticket for further assistance. You can do so at WPML support forum.
