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Thank you page not working properly could you help me?
Iniziato da: lionelC-3
in: English Support
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1 |
6 |
2 mese fa
Bobby
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how can i change/Edit menu? it’s not working properly
Iniziato da: lionelC-3
in: English Support
Soluzione rapida disponibile
Problem:
You are trying to change or edit the menu on your website using WPML, but the menu is not functioning correctly.
Solution:
First, we recommend checking the detailed guide on how to translate menus with WPML, which can be found here: Translating Menus.
If following the guide does not resolve the issue, try temporarily disabling all other plugins except for WPML. This step will help determine if there is a conflict with another plugin that might be causing the problem.
If the solution provided here does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please do not hesitate to open a new support ticket with us for further assistance. You can do so here: WPML Support Forum.
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0 |
2 |
2 mese, 3 settimana fa
Andrey
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how can i tranaslate header and footer on this website? I can’t find header and footer can you help…
Iniziato da: lionelC-3
in: Chat Support
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0 |
2 |
3 mese fa
lionelC-3
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how can i tranaslate this string. https://internationales-seo.com/mehrsprachige-website-erstellen/
Iniziato da: lionelC-3
in: English Support
Soluzione rapida disponibile
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0 |
2 |
3 mese fa
Noman
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language switcher not working properly
Iniziato da: lionelC-3
in: English Support
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0 |
9 |
3 mese, 1 settimana fa
Lucas Vidal de Andrade
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why translation not working properly?
Iniziato da: lionelC-3
in: English Support
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0 |
2 |
3 mese, 1 settimana fa
Alejandro
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Could you help me to translate footer?
Iniziato da: lionelC-3
in: English Support
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0 |
18 |
3 mese, 2 settimana fa
Mihai Apetrei
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woo commerce product transaltion dosen’t work properly
Iniziato da: lionelC-3
in: English Support
Soluzione rapida disponibile
Problem:
The client is experiencing issues with translating WooCommerce products using WPML on their site. Specifically, in Russian, the product descriptions are not being truncated with ellipses ("..."), unlike in other languages such as Dutch.
Solution:
We investigated the issue by creating a test page with only Russian content and disabling WPML and all related plugins. The problem persisted, indicating that it is not caused by WPML but rather by the Featured Products widget in WPBakery Page Builder. This widget does not handle truncation of Cyrillic text correctly. We recommend contacting WPBakery support, your theme developer, or the developers of the Featured Products widget to address this issue. Additionally, you might experiment with altering the product description’s content or HTML structure to see if the truncation behavior changes.
If this solution does not apply to your case, or if it seems outdated, please check the related known issues and confirm that you have installed the latest versions of themes and plugins. If the issue persists, we highly recommend opening a new support ticket with us for further assistance.
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0 |
6 |
3 mese, 3 settimana fa
Christopher Amirian
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When i active WooCommerce Multilingual & Multicurrency my website was broke. its says Critical error
Iniziato da: lionelC-3
in: English Support
Soluzione rapida disponibile
Problem:
If you're experiencing a critical error on your website after activating WooCommerce Multilingual & Multicurrency, it might be due to using an outdated version of WooCommerce.
Solution:
We recommend updating your WooCommerce to the latest version before installing WooCommerce Multilingual & Multicurrency. This update should resolve the critical error issue. If you're unsure how to update, you can follow the steps provided in the WooCommerce update documentation.
If this solution does not apply to your case, or if it's outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
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0 |
16 |
4 mese fa
Paola Mendiburu
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I can’t translate Slider revolution can you help?
Iniziato da: lionelC-3
in: English Support
Soluzione rapida disponibile
Problem:
The client is unable to translate Slider Revolution using WPML.
Solution:
We recommend following the detailed guide on how to translate Slider Revolution with WPML, which can be found here: Creating Multilingual Sliders with Revolution Slider and WPML. If you have followed these steps and still encounter issues, it might be due to an outdated method or a different problem not covered in the guide. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
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0 |
2 |
4 mese, 1 settimana fa
Bruno Kos
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Can you help me to translate footer? its maybe divi theme
Iniziato da: lionelC-3
in: English Support
Soluzione rapida disponibile
Problem:
The client is unable to translate the footer of their website, which is possibly using the Divi theme.
Solution:
We recommend trying to translate the Divi footer template via WPML >> Translation Management. For more detailed instructions, please refer to the documentation on how to use the WPML plugin to translate theme builder templates: https://help.elegantthemes.com/en/articles/3684064-how-to-use-the-wpml-plugin-to-translate-theme-builder-templates
If the problem persists, we suggest providing temporary access (WP-Admin and FTP Login info) to your site, preferably a staging site, so we can further investigate and debug the issue. Please ensure to back up your database and website before providing access, and we will need your permission to deactivate and reactivate plugins and the theme, and to change configurations on the site.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
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0 |
2 |
4 mese, 1 settimana fa
Noman
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language switcher not working properly
Iniziato da: lionelC-3
in: English Support
Soluzione rapida disponibile
Problem:
The client is experiencing issues with the WPML language switcher not functioning correctly on their website.
Solution:
We recommend clearing your browser cache as a first step to resolve the issue with the language switcher. If the problem persists after clearing the cache, it might be due to a specific configuration or an error that we did not initially detect. In such cases, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
If this solution does not resolve your issue or seems irrelevant, please do not hesitate to open a new support ticket. You can contact us directly for further assistance at WPML support forum.
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0 |
2 |
6 mese, 2 settimana fa
Noman
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I already translated footer but it not work properly
Iniziato da: lionelC-3
in: English Support
Soluzione rapida disponibile
Problem:
You have translated the footer on your website using WPML, but it is not displaying correctly.
Solution:
If you are using the Ocean WP Library element via a shortcode like
[oceanwp_library id="52"] , implement the following workaround. Add this code to a Code Snippet plugin or create an Ocean WP Child Theme:
// WPML: Workaround for compsupp-7012
function wpml_compsupp7012_filter_oceanwp_library_shortcode( $out, $pairs, $atts ) {
if ( class_exists('Sitepress') && isset( $out['id'] ) ) {
$post_type = get_post_type($out['id']);
$out['id'] = apply_filters( 'wpml_object_id', $out['id'], $post_type , TRUE );
}
return $out;
}
add_filter( 'shortcode_atts_oceanwp_library', 'wpml_compsupp7012_filter_oceanwp_library_shortcode', 10, 3 );
You can download the Ocean WP Child Theme from here.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please open a new support ticket at WPML support forum for further assistance.
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0 |
8 |
6 mese, 3 settimana fa
lionelC-3
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how can i translate this strings
Iniziato da: lionelC-3
in: English Support
Soluzione rapida disponibile
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0 |
2 |
6 mese, 3 settimana fa
Noman
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translate not working,You don't have the rights to translate from English to Albanian
Iniziato da: lionelC-3
in: English Support
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0 |
3 |
7 mese fa
Christopher Amirian
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