**Problem:**
The client encounters an issue when attempting to update WPML or other plugins, receiving an error message: *"Update failed: Could not remove old translations."*
**Solution:**
If you are facing the same issue, we recommend creating a full backup of your site. Then, try updating the WPML plugin manually by following the instructions available here: https://wpml.org/faq/updating-wpml-manually/. If the problem persists, consider replacing the site key in the WP > Plugins > Add New > Commercial tab.
If these steps do not resolve the issue, it is possible that the solution may be outdated or unsuitable for your case. We encourage you to check the https://wpml.org/known-issues/, verify the fixed version, and confirm that you have installed the latest versions of themes and plugins.
