Problem: The client purchased WPML and downloaded the OTGS Installer 3.1.3 but found no executable file, only several files and directories, and is unsure how to proceed with the installation. Solution: If you're experiencing confusion with the installation of WPML using the OTGS Installer, here are the steps to follow: 1. Download the OTGS Installer plugin. 2. Go to your site's backend. 3. Navigate to Plugins > Add New > Upload. 4. Select the zip file containing the OTGS Installer plugin. 5. Install and activate the plugin. 6. Once activated, the OTGS Installer will assist in installing the main WPML plugin. 7. After the main WPML plugin is installed and activated, the OTGS Installer helper plugin will automatically disable itself, and you can remove it. For more detailed guidance, please refer to the following documentation:
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.
