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If you are using a custom made theme or plugin, you may not see the strings you want to translate in String Translation.

If you developed the custom theme and plugin, start by making sure that your texts are properly internationalized.

If you are using a custom theme or plugin, you can contact the theme or plugin developer and confirm if the texts are translatable. If they are, you can then visit our page about finding strings that don't appear in String Translation. This page includes step-by-step text and video tutorials about translating different types of strings.