Problem: The client was experiencing a 404 error when trying to view content translated into English. The expected behavior was to see the same content as in the Portuguese (PT) version, but translated into English. Solution: We reviewed the client's setup and identified that the issue was related to the incorrect translation of the URL slug which included the language code (/en). To resolve this, we removed the language code from the slug translation, ensuring that only the slug part needed translation without including the language code. This adjustment corrected the URL structure and resolved the 404 error.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also advise checking the related known issues and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum.
Problem: The client reported that the product is translated but does not display correctly in various languages, specifically mentioning that variation products are not displayed correctly in the frontend. Solution: We recommended the client to edit the product in the original language (Portuguese), make a small change to the content, save it, update the translation products, and recheck the issue. When this did not resolve the issue, we proceeded to fix it by navigating to WooCommerce > WooCommerce Multilingual > Settings > Troubleshooting, selecting "Sync products variations" and clicking on Start. This process might take some time to complete.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, you can open a new support ticket for further assistance at WPML support forum.
Problem: You are trying to synchronize all attributes in WPML, but errors continue to appear, and taxonomies are missing translations even after synchronization. Solution: If you're experiencing this issue, we recommend checking if the terms for missing translations are available by clicking the button shown in the screenshot for missing taxonomies or by going directly to the taxonomies section. If you find the terms, try translating them. For more detailed guidance, please visit our documentation on handling taxonomies.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
