Problem: The client is adding a third language to a website with 1.5 million images and faces issues with media translation. The media library appears empty for the new language, and duplicating all images would be inefficient. The client inquired about using the 'Translatable – use translation if available or fallback to default language' setting for the 'attachment' post type to address this.
Solution: We explained that the 'Fallback' setting for media will not work as expected. Media must exist in the media library for all active languages to display correctly across the site. To synchronize media across languages without manual duplication, follow these steps: 1. Navigate to WPML > Settings > Media Translation. 2. Disable the option to automatically detect media for translation. 3. Access the manual setup from the dropdown. 4. Check all boxes for existing and new content. 5. Click "Start the process" to create necessary entries in the database. This process will take time based on the number of images but will ensure that media is available in all languages without filling up the database unnecessarily.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. Also, check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum.
Problem: If you're experiencing issues where terms from a custom taxonomy set to 'Translatable (use translation if available or fallback to default language)' are not syncing across all translations of a post, especially in languages where the term uses its fallback (default language), this is due to the expected behavior of WPML. Only terms that have a translation in the corresponding language are synced. Solution: To ensure terms are correctly assigned in all languages, including those using fallback, it's important to translate each term into the respective languages. If a term is not translated, it will not sync correctly with translated posts. For a detailed explanation, you can refer to this discussion on our forum: WPML support forum.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket at WPML support forum.
