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The Cultural Orientation Resource Exchange (known simply as CORE) was established in 2015 as the cultural orientation arm of the International Rescue Committee (IRC). CORE works with resettlement agencies across the United States, and Resettlement Support Centers (RSCs) around the world, to provide resources on cultural orientation to refugees immigrating to the U.S.

Challenge:

The process refugees must go through before being admitted is exceptionally complicated. CORE saw a serious need amongst refugees for improved communications with RSCs, as well as a more centralized and user-friendly resource for vital information on cultural orientation and the United States Refugee Admissions Program (USRAP). To this end, CORE partnered with Radish Lab to develop the CORE Resettlement Navigator (a.k.a. CORENav)

Solution:

At the start of the project, Radish Lab and CORE mapped out everything the website would need to accomplish in order to make the resettlement process easier for it’s target users. For example, we took into close consideration the fact that most refugees have very limited access to the internet, and are oftentimes only able to access it through a mobile device. With this in mind, we implemented seamless responsive design and made the site as light on data and photography as possible in order to reduce loading times, even with limited data bandwidth. We also came up with an attractive logo system for all the USRAP and Cultural Orientation topics, a vibrant color palette, and a flexible, easy-to-use resource library for refugees and providers.

The website was translated to over 10 languages using WPML.

http://corenav.org/
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