Problem:
The client manually replaced content on different language versions of a page and noticed that the live page got replaced by old outdated content after clicking the translation editor. The client also experienced issues with HTML formatting in the translation editor and had concerns about the workflow for updating translations and translating widgets.
Solution:
1) If you're experiencing issues with your manual content being overwritten after using the WPML Translation Editor, we recommend that you consistently use one method for translations. If you've started with the WordPress editor, continue using it to avoid losing your translations.
2) To switch to the WordPress Editor:
- Go to the Language section in the sidebar.
- Click to switch to the WordPress Editor.
- In the pop-up dialog, select 'This page' and click 'Apply'.
For more details, please check: Using Different Translation Editors for Different Pages.
3) If you decide to use the WPML Translation Editor and need to update HTML formatting, you can do so directly within the editor. For guidance on managing HTML in the Translation Editor, please refer to: HTML Markers in Advanced Translation Editor.
4) To disconnect a translator from a task:
- Go to WPML > Translation Management.
- Find the job under the 'Jobs' tab.
- Cancel the job if it's still assigned to a translator.
For more information, please visit: How to Cancel Translation Jobs.
5) For translating widgets, you can either use 'WPML > String Translation' or create a widget for each language. For a step-by-step guide, please see: Translating Widgets.
6) If you encounter issues with a custom HTML widget displaying in all languages, try the workaround mentioned in the Errata: Custom HTML Widgets Displayed in All Languages, or manually translate the widget by duplicating it and setting the language for each duplicate as explained here: Using Different Widgets for Different Languages.
Please note that the solution provided might be irrelevant due to being outdated or not applicable to your case. If the issue persists, we highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you need further assistance, please open a new support ticket: WPML Support Forum.
