Problem: The client was experiencing an issue where two links in a translation box on their website were not saving and locking correctly. This problem prevented the translation progress bar from showing 100%, instead displaying only 4% in orange without a corresponding bar. Solution: While preparing to provide access for further investigation by our team, the client rechecked the issue and found that it had resolved itself, with the translation bar now correctly showing 100% and allowing publication.
If you're experiencing a similar issue, we recommend double-checking the functionality after some time or after a refresh, as some issues may resolve on their own. However, if the problem persists, please do not hesitate to open a new support ticket with us. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
Problem: If you're experiencing an issue where your translation from English to French is stuck at 95% in the WPML backend and the French version of your webpage is not updating, it might be due to some content not appearing in the translation editor. Solution: We recommend switching to the previous version of the translation editor to check for any untranslated content. Here are the steps to follow: - Open the translation editor. - In the top right corner, click on the gear icon. - Enable the "Use Previous Translation Editor" option. After switching, please complete any untranslated content you find and save the changes. This should allow the French version to display correctly once the translation is fully completed.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: You have reactivated WPML on your site to translate it into Italian and have set it to 'Translate What You Choose'. However, you encounter an error stating 'The original sentence includes formatting markers. However, not all markers are applied to the translation'. Additionally, when trying to edit the home page in Italian using Elementor, the WPML Auto translation tool opens instead of allowing normal translation. Solution: To resolve this issue and use Elementor for translations, you need to disable the WPML editor. Here's how you can do it: 1. Go to the homepage in your original language. 2. In the Languages box, find the toggle to switch between the WPML editor and the WordPress editor. 3. Switch to the WordPress editor. 4. A pop-up will appear asking if you want this change to apply to all pages, all post types, or just this page. Make your selection accordingly.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket.
