Problem: The client is experiencing issues with manually linking pre-translated Elementor pages using the WordPress editor. Instead of allowing manual linking, clicking the '+' icon redirects to WPML's Advanced Translation Editor. Additionally, there are problems with language mapping for manually added languages and visibility of translated content in the backend. Solution: To manually translate and link Elementor pages using the WordPress editor, follow these steps: 1. Ensure that the option to use the WordPress Editor or Elementor for translations is correctly set up. You can find detailed instructions on setting this up here: Using Different Translation Editors for Different Pages. 2. When clicking the '+' sign to add a translation, if the page appears blank, copy the content from the original page and proceed with the translation. 3. If issues persist, such as the '+' icon still redirecting to the Advanced Translation Editor or problems with language mapping and visibility, it may be necessary to escalate the issue to our technical team.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
Problem: The client was unable to translate a button labeled 'Rezervuoti' and change its link for the English version. Additionally, the client needed assistance with translating the footer into English. Solution: For the button issue, we duplicated the header element and named it 'Header Main'. We then manually translated it using the manual translation method provided by WPML. You can find detailed instructions on manual translation here: https://wpml.org/documentation/translating-your-contents/using-different-translation-editors-for-different-pages/. This resolved the issue with the button text and link in the English version.
For the footer, we duplicated it using the 'Overwrite with Lithuanian content' option to create an English version. We then set it to 'Translate independently' allowing both versions to be edited separately. This setup is a one-time process and has been completed. Changes to the footer must be done manually in Elementor for each language, as the theme does not support the Advanced Translation Editor for header/footer templates.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: The client is unable to edit exhibition dates in the Arabic version of their website, despite being able to do so in the English version. The date fields are not visible or accessible in the Arabic version. Solution: We recommend checking the translation settings for the custom fields related to the exhibition dates. Here are the steps to follow: 1. Navigate to WPML → Settings in your WordPress dashboard. 2. Scroll to the Custom Fields Translation section. 3. Locate the fields 'exhibits_start_date' and 'exhibits_end_date'. 4. Set the translation preference for these fields to Translate. 5. Click Save to apply the changes. After making these changes, please check if the date editing fields are now visible and editable in the Arabic version of the exhibition post.
If this solution does not resolve the issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please do not hesitate to open a new support ticket for personalized assistance at WPML support forum.
Si esta solución no resuelve tu problema o si la información parece desactualizada, te recomendamos abrir un nuevo ticket de soporte. También te sugerimos revisar los problemas conocidos en https://wpml.org/known-issues/, verificar la versión del arreglo permanente y confirmar que tienes instaladas las últimas versiones de los temas y plugins.
